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  • Opinion

    Have MSPs got their pricing models all wrong?

    Comms-care's Darren Briscoe says customers must have a clear indication of the price and what can actually be delivered if managed service providers are to turn a profit

  • Feature

    SMEs often lack effective IT security

    Smaller businesses are complacent about security, relying on misguided statistics and a 'shoal' mentality, but this is something the vendor can help them readdress. Billy MacInnes reports

  • Opinion

    Why no rush to managed services?

    Billy MacInnes wonders just why so many resellers do not seemed to be interested in managed services

  • Opinion

    This you call service?

    Nick Booth tries to get to grips with the question of what era really the differences between a VAR and a service provider