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Glasshouse offers managed services to cover virtualisation skills gap

Microscope contributor


GlassHouse has taken the wraps off a managed virtualisation service in response to a skills gap in the market that threatens to hold up the adoption of the technology in some corporates.

The storage specialist used the backdrop of VMworld to announce the launch of the managed services offering but has been developing its response to customer demands for help for some time.

“There are some key industry facts and figures [that outline the problem] and Symantec has said that 86% of data centre management are finding it hard to get people with skills and IDC is predicting the market will continue to expand so there is a skills gap and a high demand,” said Andrew McCreath, virtualisation specialist at GlassHouse .

He added that it was offering different levels of packages for customers depending on the levels of support they were looking for but a general theme was that there were calls for help to understand how to use tools to improve management of virtual environments.

McCreath said that it would be taking the service out to customers that already had a relationship with the consultancy on a managed services level as well as to new prospects.

Despite the current economic situation, where getting staff for jobs is slightly easier than it has been, the question of a skills shortage in virtualisation continues to be an issue for those trying to encourage an expansion of the technology.

Earlier this summer IDC warned that a lack of skills was holding back adoption of virtualisation.

“Companies are talking about skills shortages holding back implementations of virtualisation,” said Chris Ingle, consultancy and research director for systems at IDC back in July.

“But there is a real opportunity for the channel to develop skills and services around virtualisation and capacity planning. There are even fewer skills around virtualisation of client [environments],” he added.

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