The need for remote management is only going to increase, with larger numbers of people opting to take advantage of flexible working.
Those who are at home, in a branch office of a multinational, or even in a computer room in a remote corner of a university campus all know the feeling of helplessness when things go wrong. One answer is to resort to the old-fashioned way of hammering the phones but increasingly there are tools IT administrators can use to provide the sort of remote management that help centres are starting to offer customers.
The NetOp Remote Control 9.0 enables administrators to take control of a computer and see what the problems are. Before the doubters step forward to ask, it does work across platforms.
It offers full functionality for Windows Server 2003, XP, 2000, Terminal Services, NT 4.0, 98, 95, remote control functionality, and ME for Linux, Solaris and ActiveX.
The NetOp’s attraction is obvious because it saves time, reduces physical call outs and increases users’ satisfaction because they don’t have to wait hours for a problem to get fixed.
No more lost minutes
Crownhill Associates, Dot Distribution, Jarltech and Time Systems