In a move that should help crack down on grey services ComputerLinks has become the first UK distributor to gain the Check Point appliance service accreditation.
The Newmarket-based security specialist has landed the Appliance Collaborative Enhanced (ACE) accreditation after proving that it has the ability to support high levels of service required on the vendor's appliances.
Check Point has moved over the last couple of years away from being a straightforward software player into the hardware market which was strengthened by the acquisition of Nokia's appliance division earlier this year.
Dave Ellis, director of e-security, professional services and training at ComputerLinks, said that it had the ability to offer on-site support working out of its collection of service centres across the country and it would help the vendor provide a strong alternative to potentially brand damaging unofficial support.
"You want to step down on the grey support market that sometimes exists. If the user will ultimately look at the vendor if it all goes wrong," he said.
Ellis added that although the accreditation was not on an exclusive basis there were not too many other players in the market that could offer the same level of services and support.
In a statement, Nick Lowe, managing director at Check Point Software Technologies, said that ComputerLinks would be supporting its European region helping support its channel push of its blade products.