Mitel partner event to focus on support

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Mitel partner event to focus on support

Microscope contributor

Mitel has outlined plans to step up the support its offers resellers in the next few months aiming to help them get through the recession.

The telco specialist is using its partner event at the Celtic Manor today as a venue to outline its efforts with more content being put online to help with technical and business advice as well as reaffirming its finance offers.

Enda Kenneally, UK sales director at Mitel, said that it had launched its finance scheme at the start of the year but there was still an opportunity for resellers to take advantage of the packages,which targeted SMEs through to enterprise customers.

“They have been really well taken up in the last four to five months and they are helping resellers sell where they wouldn’t be able to because of the current climate,” she said.

The vendor is also using its partner event to unveil its Dynamic Extension, Communications director and HD video conferencing products.

Don Smith, CEO of Mitel, said that it was helping customers that not only wanted to react to the short-term conditions of the recession but planned to keep a closer eye on their telecom costs.

“People will focus on getting an aggressive return on investment and some will be looking for 12 months but there will be others that get ROI in 24 months and there is a different customer base coming through,” he said.


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