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Avaya lays down Nortel technology future

Alex Scroxton

Avaya set out its plans and roadmap for the newly-acquired Nortel enterprise business on Tuesday afternoon and pledged to build capabilities from Nortel's portfolio into its own product line-up.

As expected Avaya products will form the core of the new line-up in unified communications, contact centres and SME communications and data products, with SIP architecture the key driver.

Speaking on a conference call, Avaya senior vice president and president of Global Communications Solutions, Alan Baratz said: "We do not require our customers to rip and replace; we think it's important to provide a smooth path, protecting their [customers'] investment in PBX systems. As a result our approach to delivering the roadmap will be through plug and play communications."

Avaya said its vision would be based on open-standards,communications enabled business systems and effective, contextual, real-time communications.

"In developing the portfolio, our guiding principle was to deliver the most compelling and cost-effective systems and services to customers and partners," said Baratz.

On the UC front, Avaya's centrepiece SIP-based Aura UC platform will be augmented with Nortel's SOA-based Agile Communications Environment(ACE) an area where Avaya admitted Nortel had been streets ahead.

SME communications will see Nortel features, interfaces and phones blended with its IP Office suite to "create a richer solution with strong investment protection benefits."

On the data front, Avaya said it would adopt the current roadmap of Nortel data products "in its entirety", saying it believed the Nortel technology and customer base was a "compelling value proposition".

The implementation of the new Avaya Connect platform is still set to begin in February, and migration of the Nortel channel will commence in April, said Avaya, adding that the pipeline for training sign-ups from both sets of partners was already strong.

MicroScope.co.uk will be assessing the impact of the new roadmap, including comment from Avaya UK managing director Lee Shorten, later in the week.


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