Euro IP telephony market sees buoyant end to '09


Euro IP telephony market sees buoyant end to '09

Alex Scroxton
The western European enterprise voice market began to show signs of recovery during the second half of last year, despite falling over 23% in value over the course of 2009.

Market growth in the last three months of the year was more robust than at any time since the end of 2007, according to the latest market research from Synergy Research Group.

Last week Synergy published figures showing that the market for VoIP communications had remained fairly robust throughout the global recession, and analysts today pointed out that the IP telephony market was the fastest growing segment of the European enterprise voice market, and already comprises nearly 70% of the total market.

In terms of IP telephony line shipment market shares, Alcatel-Lucent led the European market with a 17.6% share, with Avaya, Aastra and Siemens effectively tied for second place with 16.94%, 16.93% and 16.54% respectively.

The top six was rounded out by Cisco, the rump of the Nortel business and Mitel in that order. In the UK, the top three vendors were Avaya, Cisco and Mitel.

"In western Europe we see an extraordinary tight race. Nowhere else in the world do we measure such a close proximity and concentration of market shares," said Synergy principal analyst Jeremy Duke.

Besides holding the top position, Alcatel-Lucent, which last month posted its first ever net profit, alsosaw the largest year-on-year share gain, up 2.64% over calendar 2008.

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