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Reseller opportunity as IT professionals leave skill gaps

Simon Quicke

The customers that resellers sell into are set to lean even more heavily on dealers with specialist skills in the future as they pull back from carrying out a large number of IT tasks in-house.

A picture of the role of the IT professional over the next decad Technology - Jeff Brooks 3.JPGe shows them becoming much more closely aligned to business tasks and more focused on developing specific skills.

The forecast of the changing workforce has come from the Recruitment and Employment Confederation (REC) Technology Group.

The contents of REC's Technology 2020 report will make interesting reading with channel customers set to move into a more strategic role and leave more tasks to resellers.

IT directors will also need to adapt their skills to make sure they remain attractive to employers.

Jeff Brooks, chair of the REC Technology group (pictured), said that IT professionals had traditionally attempted to know about a broad range of technologies but going forward they would focus more on specific skills leaving a gap to be filled by the channel.

"It will inevitably be professionals that have specialist skills and a strong business acumen that will be most in demand," he said.

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