TalkTalk adjusts to life without Carphone Warehouse


TalkTalk adjusts to life without Carphone Warehouse

Alex Scroxton
Consumer and business communications provider TalkTalk is getting used to the single life after posting its first full-year results since splitting from electrical and IT retail specialist Carphone Warehouse in March.

Hailing a "transformational" year for TalkTalk, boss Charles Dunstone, who also maintains control of Carphone Warehouse said that the company ended its fiscal 2010 as the "fastest growing ISP base in the UK."

The business turned in sales of £1.68bn, up 7% on fiscal 2009, and post tax profit of £103m. During the last three months of the year, it added 42,000 net new Group broadband customers, ending the year with 4.19 million subscribers, up 1.4 million on the previous year following the 2009 acquisition of Tiscali.

TalkTalk claims 74% of its broadband business is now serviced through unbundled BT exchanges, and it expects this figure to rise above 80% in the next 12 months.

Turning to Tiscali, TalkTalk claimed to have now migrated the bulk of its customers onto TalkTalk tariffs and said it was making good progress with the overall integration, through which it hopes to cut between £40m and £50m by this time next year.

The b-2-b division, Opal, grew sales 10.5% to £327m, with declining sales in inbound and outbound voice revenues more than offset by growth in business broadband and data products, as well as the integration of revenues from the Tiscali acquisition.

TalkTalk said Opal's Ethernet project pipeline looked particularly strong heading into fiscal 2011.

Dunstone added: "This year we will focus on two main priorities: maintaining our momentum in the broadband market through continuing to grow TalkTalk's broadband base and ARPU; and completing our 'one company' integration programme."

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