Services demand bounces back after recessionary low


Services demand bounces back after recessionary low

Simon Quicke

Spending on IT services appears to be returning after a recessionary dip providing revenue for vendors and channel partners.

SAP's recent results indicated that the demand for its services had risen significantly and figures from Gartner have padded out the picture showing other vendors are also benfitting from a turnaround in market fortunes.

The Gartner numbers show that the global services market saw a 3.1% increase last year compared to a 5.1% decline in 2009.

The services sector is still not back to full strength said Kathryn Hale, research vice president at Gartner.

"There is little doubt that the effects of the global recession of 2008 and 2009 are still very much being felt, but the market for IT services bounced back in 2010," she said.

In terms of vendors IBM continues to lead the market with HP and Fujitsu following after. One of the best performances came from Accenture which climbed to fourth place and CSC also did well last year.

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