IT departments marginalised as UK workers take control

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IT departments marginalised as UK workers take control

Alex Scroxton

Nearly 70% of British workers are now using at least one of their own devices, whether it be a notebook, smartphone or tablet, in their day-to-day work, according to Mitel, with many end-users expressing a lack of confidence in their IT departments to deliver the latest technology.

The unified comms vendor polled 1,000 office workers in June to highlight the extent of the proliferation of personal devices in the workplace, and the extent to which IT managers are increasingly being marginalised.

According to Mitel, office workers are becoming increasingly blasé about the importance of their IT departments, with a third saying their personal devices were more advanced than those provided by their employer, and a majority saying they either did not know their company had an IT policy, or knew it but chose to ignore it.

One in 10 claimed that they knew more about the latest technology than the IT department.

"The challenge for IT departments to maintain control whilst ensuring a flexible approach to accommodate future demands has never been greater," said Mitel international marketing director Andy Elliot.

"IT managers should be looking to put in place an agile communications architecture that provides end-users with the freedom to use the technologies and devices they want, wherever they are, whilst keeping the IT department in complete control," he added.


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