Gartner recommends use of low-cost services

Customers are being advised by Gartner to look at using low cost automated mananged services as a way of reducing the strain with users being urged to look at no-frills options. The latest views on low-cost IT services from the analyst house could provide the channel with a revenue source from what


Customers are being advised by Gartner to look at using low cost automated mananged services as a way of reducing the strain with users being urged to look at no-frills options.

The latest views on low-cost IT services from the analyst house could provide the channel with a revenue source from what Gartner describes as "managed, multitenant, ready-to-use IT services (infrastructure, applications or business processes). They are designed and offered as no-frills services with optional add-ons".

The services are charged for on a monthly basis and they are being seen as a way to reduce IT spending as more customers turn to the cloud as a mechanism for receiving their support.

"While there are multiple ways to reduce the cost of IT delivery, as well as to increase the value of IT, the trend towards ILCS will become paramount for end users to trade nonessential customisation for better and less expensive services," said Claudio Da Rold, vice president and distinguished analyst at Gartner. 

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