Avaya's new UK and Ireland managing director Andrew Sheppard has said he will adopt a "back to basics" approach in his dealings with the channel that will see the comms vendor emphasise both operational efficiency and costs savings in its sales approach.
In his first official interview since taking the role, ex-C2000 heavyweight Sheppard said he was starting his time at Avaya with a clean slate and wanted to consign its chequered channel history to the dustbin.
Former SAP US boss Greg Tomb has been tempted back to the software group to drive its cloud business and on-demand sales, as well as ensuring that the firm's offerings are tailored for specific geographies.
The latest PC market figures from Context revealed that although frantic cost-cutting by vendors has boosted PC shipment levels in Europe, sales revenues collapsed during the third quarter of the year.
Less than a year after it was spun out of Redstone, the owners of security reseller RMS have decided to sell up to comms and infrastructure specialist Pinnacle Telecom after the firm failed to turn a profit.
In a move designed to ease customer concerns about upgrades, SAP has extended standard maintenance around its ERP 6.0 ecosystem through to the end of the decade, saying it wanted to improve predictability and remove a customer burden.