Accenture out as Barclays brings app services in-house


Accenture out as Barclays brings app services in-house

Paul Kunert

Barclays Bank will not renew its £400m technology outsourcing agreement with Accenture after citing commercial reasons to bring application development and management in-house.

Only last month it emerged that Barclays had notified systems integrator Getronics that it will end their five year desktop management contract six months earlier than planned as it will take over the function internally.

A spokeswoman at Barclays said the contract with Accenture was due to expire on 30 June: "We will not be renewing this as we are bringing the resource in-house."

The change followed a strategic review to ensure it had "the most efficient model that supports our business", said Barclays' spokeswoman.

The Accenture outsourcing deal included application development and management of Barclays UK-based commercial and retail banking systems, designed to cut costs and improve agility.

A spokeswoman at Accenture said it "evaluated the service delivery model against business objectives and mutually agreed to end the contract as scheduled on 30 June 2010."

As a result, 230 of 900 Global Retail Banking Technology staff that transferred to Accenture when the contract was signed in summer 2004 are preparing to re-join the High Street bank under TUPE legislation.

Other changes at Barclays will see BT replaced by Cable & Wireless for the provision of LAN and WAN services across the UK branch network following a tender process.

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