Forrester's latest research on the unified communications (UC) market has affirmed suggestions that UC may be a nice little earner during the recession.
Analysts said that while they saw evidence of a slowdown in spending and rollout plans for UC, several firms questioned, including Avaya, Cisco, Microsoft and US mobility whizz Verizon, said they were convinced that the benefits of UC justified sticking with existing plans despite pressure on IT budgets.
Forrester's number-crunchers predicted that the European UC market, worth about $792m (£559m) last year, would hit $1.3bn in 2009 and top $6.9bn by 2015.
Avnet Technology Solutions channel development director, Simon Welch said that his feel for the UC market was still very positive.
"We are seeing considerable traction with organisations who are considering UC, or more realistically components of UC which will form the eventual building blocks for a longer term UC solution," he explained.
Forrester principal analyst Phil Sayer said: "[We] recommend that companies planning their UC investment in the current economic climate always start by quantifying the potential savings from UC with a business case, and then as a second step consider the use of managed and hosted UC services to reduce CAPEX and simplify deployments."