SME customers moving to the cloud want resellers to start them off with proven solutions that will help them build up confidence rather than aiming to move them lock, stock and barrel into a hosted world.
Research carried out by MicroScope of small IT buyers revealed that there was an appetite for cloud implementation in small steps with disaster recovery and backup being the starting point for many.
Other solutions customers were happy to use as a starting place for moving into a hosted environment included antivirus, content filtering and using business tools from Google and Microsoft.
The findings of the research echo the advice given in the most recent cloud themed MicroScope ezine, which saw numerous vendors advising resellers to start with something simple, with backup being the most commonly quoted starting point.
Because the vast majority of customers yet to move to the cloud have expressed a fear of the unknown as being one of the main reasons for holding back the idea of rolling out proven technology to encourage baby steps to the cloud was seen as the best route into a customer.
Alistair Evans, a director of Medhurst, speaking at the AVG cloud services seminar series, being held this week in various cities across the UK, said that for one customer that had adopted AV and content filtering one of the main benefits had been the relief in the boardroom afterwards that they had finally made the move to the cloud.
He said for a traditional business customer making the move to the cloud had been an ambition but it had found that by working with a reseller it had been easier than it anticipated.