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Ability outlines plans to make remote access channel friendly

Simon Quicke

Ability Software, best known for its Office suite alternative, has raised a challenge to online remote access services aimed at SME customers.

The vast majority of remote desktop services are sold direct to users via the web cutting out the channel but Ability believes it can gain the support of resellers with its BeAnywhere USB device and from customers with prices that undercut the opposition.

David Hennell, group sales and development director at Formjet, Ability Software's parent, said that most remote access products were in the £100 per desktop bracket.

"Remote access has always been very specialised and very expensive but there have been attempts to make it a mass market," he added "There has never been a mass market for the channel to make money out of remote access."

Among those attempts to encourage wider adoption of remote access has been the Citrix Online service www.gotomypc.co.uk which allows users the option to connect to three PCs paying on a monthly or annual basis.

Hennell said that gottomypc had raised awareness in the market but was not selling via the channel and therefore had no benefits for resellers.

Products are being shipped into distribution next week but Hennell said that it had already been briefing partners that had expressed interest in its BeAnywhere product.

Citrix Online was unavailable for comment.

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