Welsh resellers get EU support for CompTIA Trustmark+

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Welsh resellers get EU support for CompTIA Trustmark+

Alex Scroxton

Welsh IT development project Software Alliance Wales and trade association CompTIA have revealed the names of a tranche of Welsh IT companies that have earned CompTIA’s Accredit UK Trustmark+ standard.

Backed by Swansea University and the European Social Fund through the Welsh Government, the Software Alliance Wales project is designed to support ICT and software development in the convergence area of Wales, which covers the west of the country, Anglesey and the Valleys.

Neal Harman, head of teaching at Swansea University’s Department of Computer Science and director of the Software Alliance Wales project, said: “Software Alliance Wales aims to help tech companies attract, retain and up-skill the many IT professionals required to fill the widely-recognised skills gap in Wales and the rest of the UK.

“And, through a range of targeted initiatives - including the trusted Trustmark+ standard for IT companies - to help the growing IT sector in Wales create high value, high skilled jobs that generate wealth and drive future economic growth.”

With EU support, the body has been able to provide a subsidy of up to £2,000 per company to encourage resellers to work towards the trustmark, which was first launched in 2012 when CompTIA merged with fellow standards body Accredit UK.

The nine companies to attain the badge so far are M7 Managed Services Ltd; Cooply Solutions; Team Metalogic; Accelero Digital; Astrix Integrated Systems; Fairhill Online; Bell IT Solutions and Web Adept, with 10 more currently going through the process.

Mostyn Thomas, technical director, Astrix Integrated Systems said, “As our team grew, we aimed for a mix of ‘big enough to cope and small enough to care’. But, in practice, we risked losing the personal touch of a smaller business without gaining the agility of a larger operation. The standard helped us through this challenge by putting systems in place all the way through the company…. We are now in a much better position to cope with the growth of the company and have a long term sustainability plan in place.”

Angus Findlay, MD at Web Adept, added: “We were at a stage in business where we were about to revamp our processes…. It appeared we had many of the processes in place, but none the less our assessor helped sharpen and tighten up these processes whilst also offering a helping hand with the few areas we hadn’t started. The fact that we managed to get EU funding for the programme through Software Alliance Wales was an added bonus.”

Neal Harman, head of teaching at Swansea University’s Department of Computer Science and director of the Software Alliance Wales project, said: “Software Alliance Wales aims to help tech companies attract, retain and up-skill the many IT professionals required to fill the widely-recognised skills gap in Wales and the rest of the UK.

“And, through a range of targeted initiatives - including the trusted Trustmark+ standard for IT companies - to help the growing IT sector in Wales create high value, high skilled jobs that generate wealth and drive future economic growth.”

The value of a good reputation

In this exclusive content, CompTIA's Vaughan Shayler reveals how the Accredit UK Trustmark+ standard can benefit channel businesses when it comes to increasing their profile among customers

Across the UK, 85 firms have now attained the standard, with 30 more waiting in the wings. The certification process, which can take up to six months to complete, includes an independent ‘on-site’ assessment; with the assessor recommending whether or not the business processes are both ‘fit for purpose’ and meet the exacting standards that the IT sector has set for itself, says CompTIA.

CompTIA director of channel strategy, Vaughan Shayler, explained: “Through working closely with UK IT companies, it became evident that the industry would benefit from the introduction of an industry wide standard designed to help IT companies assess and improve their business processes and, ultimately, to boost their bottom line.” 

“Accredit UK – which has since merged with CompTIA - took the initiative; working with SMEs to develop a trusted standard that meets sector specific needs, delivers tangible business benefits and, not least, demonstrates that individual IT businesses are assessed by their peers and customers to be truly ‘best in class’."


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