Having spent the morning in Birmingham at the MicroScope and Kaysea How to Succeed in Managed Services seminar it's safe to say after having done two of them this week that I can make a summary on current trends.
Firstly, there is a real appetite among resellers to find out more about managed services and how they can make it work for them and their customer base. Two packed rooms, one in London on Tuesday and another this morning at The Belfry are evidence of that.
Secondly, the customers are also looking for help in this area. A survey from Esteem revealed that firms that had cut IT staff in the recession were not recruiting to replace them and as a result were looking to managed services providers to step into the breach.
Thirdly, the economics of the recession, with the move towards flexible pay-as-you-go models are not looking like lifting anytime soon. If anything they are becoming more embedded in the market as the major vendors start to embrace that approach and it becomes the payment method of choice.
So armed with a few observations and a smattering of facts picked up here and there it seems safe to say that managed services it here to stay and the channel recognises that and is making moves to embrace opportunities, like the ones given by MicroScope and Kaysea this week, to learn more about it.
This was first published in June 2010