Opinion

Cloud has a silver lining for the reseller, hints Clodagh Murphy at Eclipse

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Here's Clodagh Murphy, director of Eclipse Internet, answering your questions about the impact of the cloudburst that will soon engulf us all

What will Cloud Computing mean for the IT channel?
Cloud Computing can have a significant impact on the cost of running IT, as long as it is implemented well. Offering a greater range of solutions, as well as increased resilience and reliability, the total cost of ownership can be significantly reduced. Not only that, SMEs can also access technology that they may not have been able to afford.

Explain briefly the Eclipse Internet interest in reseller channels?
The reseller channel is a large part of our plans for the coming year. Over the last year, we have refocused the Eclipse team and the channel sits at the heart of the Eclipse strategy going forward.

Describe the Eclipse Internet channel strategy in 50 to 100 words?
We are investing heavily in propositions, portals and teams to ensure that we deliver the Eclipse experience to the channel. The team is in place and the feedback from our current partners is fantastic. Over the coming months, Eclipse will launch a new Portal and a new set of 'wires only' broadband propositions, which are tailored to the channel. These have been developed from direct feedback from our channel customers. Our aim is to shift our performance in the next 12 months - we know we will only achieve this by really delivering what the channel wants and needs.   

This was first published in March 2011

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