Opinion

Does dreadful service pay dividends? Ask TalkTalk

Here's Talk Talk's newly released full year results for the year ending 31 March 2011.

EBITDA up 25% to £276m (FY 2010: £221m) 

EBITDA margin 15.6% (FY 2010: 13.1%)

Total revenue £1,765m (FY 2010: £1,686m)

Operating free cashflow up 31% to £156m (FY 2010: £119m)

Headline earnings per shareup 24% to 13.5 pence (FY 2010: 10.9 pence(2))

Statutory profit before tax £57m (FY 2010: £11m)

Final dividend 3.9 pence per share, taking full-year dividend to 5.6 pence 

Impressive.

But would you buy anything from Talk Talk?

Me neither. 

This was first published in May 2011

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