HP wins place on Desktop 21

Opinion

HP wins place on Desktop 21

HP and the other major vendors frequently talk about the need for resellers to get involved in selling services given the perpetual decline in hardware margins.

So it was heart warming to see the US tech monster winning a place on the servcies rich Desktop 21 framework awarded by Buying Solutions, the public sector's largest professional procurement body that presided over the calamity that was CITHS.

The award was made in March but it has taken HP more than three months to formally announce this. Two other suppliers, Atos Origin and Fujitsu Services also made it onto the framework to provide a range of fully managed desktop services.  

These include - Access Devices, Role Specific Services, User Support Services, Common End User Services, Common Infrastructure, Common Control Services, Security Services and Request Services.

Service Desk, Desktop Break Fix/ Warranty Management, Full Print Services, System Integration, Servers on-site, Video Conferencing etc, etc.

You get the point, it is a pretty wide brief that only some of the largest resellers in the UK could fulfil.

HP has already driven away some of its top tier partners from selling its PSG kit , courtesy of the value system integrator (VSI) programme under which - initially - they were paid no soft margin for hardware provision.  

The vendor's inclusion on Desktop 21 is bound to alienate some - who were no doubt cheered by its failure to get onto CITHS.

But luckily for the cynics at least, ESSN is more channel friendly than ever.

This was first published in June 2010

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