The Government has announced that it's producing a new Consumer Bill of Rights to 'streamline confusing and overlapping legislation and regulation' and provide stronger consumer protection.
The Bill will update the law for goods and services and for digital content, clarify the law on unfair contract terms, consolidate consumer powers for Trading Standards, and provide much stronger protection for vulnerable customers targeted by misleading aggressive sales practices.
The Bill will bring together consumer rights currently found in 12 Acts or Regulations and the incoming European Consumer Rights Directive. It will be in simple English, making it easier for consumers and businesses to understand what is a complex and inconsistent area of law.
This was first published in October 2011