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  • How to keep your clients on cloud nine

    Resellers must offer quality user support to ensure ongoing success in the provision of cloud services, writes David Ellis, director of e-security, training and professional services at Computerlinks These days it seems as though everyone is talking... 

  • Comment: Why cloud computing and SaaS matter to marketers

    If marketers want to create great digital experiences for their customers, they simply cannot afford to ignore the benefits of cloud computing, writes Graeme Foux, CEO and founder of Knexus Cloud computing and software as a service are two of the ho... 

  • Don’t get sidelined in the cloud revolution

    As cloud computing moves towards the mainstream of IT, resellers are increasingly being challenged to rethink the traditional “box shifting” mindset and look at new delivery models such as software, platform and even infrastructure as a service. The... 

  • Keep track of software assets

    Attendees at a recent roundtable discussed the uncertainty surrounding software licensing during mergers and acquisitions At the roundtable The roundtable event, part of the CEO Series, was hosted by FAST Ltd and included: Symantec, LANDesk, Web... 

  • Software-based deduplication brings new options to SME market

    Data deduplication has been a hot topic in the storage world for the past year or so, and with good reason. Any technology with the power to tame the relentless growth of user data is bound to get an IT manager’s interest, as more data inevitably mea... 

  • Opinion: Putting e-mail disclaimers to good use

    Failure to sign off e‑mails properly can be costly. On 1 October 2008, new rules came into force concerning the trading disclosures that incorporated companies must make to demonstrate their legal identity. These now mandate that all outgoing busines... 

  • Cloud is a state of mind

    Let’s face facts: if the cloud can’t deliver plenty of useful, secure, speedy and easy-to-use business applications, then it’s never going to take off beyond a niche audience. No-one wants to work with unreliable applications that disappear every tim... 

  • Can managed print services revive the printer market?

    Over the last 18 months the topic of print management, or managed print services, has begun to feature more and more on the radar of vendors, customers and resellers. The credit crunch has only heightened interest in the subject. And if anyone neede... 

  • Generating an attractive return

    The great attraction of the accounting software market has always been its recurring revenues. Tax changes and, increasingly, compliance regulations, mean businesses are willing to pay vendors a maintenance charge of about 20 per cent of the original...