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  • In-depth: You don't have to be big to want to be smart

    Business intelligence isn't the preserve of the corporate, and the emergence of analytics software specifically designed for SMEs is helping the technology penetrate much smaller businesses too, as Billy MacInnes reports. There's no doubting the fact... 

  • In-depth: The virtualisation channel pitch

    Virtualisation has long been seen as a market that not only offers growth but provides resellers with a topical technology to talk to customers about. It has spread from servers to desktops and then beyond to become a conversation about management to... 

  • In-depth: Managing the complexities of virtualisation projects

    Billy MacInnes identifies opportunities for resellers in virtualised business environments It's one of the unwritten laws of technology that whenever it promises to make something simpler to do, it invariably ends up moving the complexity somewhere e... 

  • In-depth: Technology to pitch in 2012

    by Billy MacInnes Last month, Gartner published its technology and trend predictions for the next few years and among the dominant trends were a greater move towards cloud computing and increasing consumerisation of IT. MicroScope asked a number of p... 

  • In-depth: Selling services for social success

    Nobody can now dispute that social networking is well-established in the workplace; at Salesforce.com's Cloudforce conference in September, a survey of 150 CEOs revealed 73% said social networks were important to build brands, while 68% believed they... 

  • In-depth: The social side of CRM

    Social CRM enables firms to monitor and interact with their followers more effectively than ever before, writes Billy MacInnes. Where is customer relationship management (CRM) going next? It's a simple question and, judging by the responses from peop... 

  • Research: Several categories lead Q2 B2B growth in the IT market

    With sustained global and local economic pressures you'd be forgiven for thinking that all was doom gloom. The list of issues currently facing the IT market continues to mount: consumer confidence is shaky at best, the number of enterprises in the UK... 

  • In-depth: Hargreaves and the fight to protect IP

    Last month Professor Ian Hargreaves published his independent review of Intellectual Property and Growth. Linda Endersby looks at the recommendations and the reactions of the channel. Overview of the report aimsAs Professor Hargreaves says in the for... 

  • In-depth: UK firms still in first gear in cloud drive

    While substantial growth in cloud computing and its various sectors is being predicted, reports are that firms in the UK are a little behind the global take up. Linda Endersby investigates. There might be differences of opinion about speed and size ... 

  • Analysis: A changing enterprise software market

    Software vendors are going to have to get better at standing out from the crowd and with showing greater flexibility with their channel partners if they are to take advantage of changes happening in the market over the next few years. According to G...