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  • Clearing the fog of cloud

    Amro Gebreel looks at how to make a clear pitch with cloud technology amid all the hype and customers' concerns. 

  • Selling the cloud to SMEs

    We investigate which areas of business are best for SMEs to move to the cloud and what role the channel can play in implementing and delivering those services. 

  • In-depth: The virtualisation channel pitch

    Virtualisation has long been seen as a market that not only offers growth but provides resellers with a topical technology to talk to customers about. It has spread from servers to desktops and then beyond to become a conversation about management to... 

  • In-depth: Managing the complexities of virtualisation projects

    Billy MacInnes identifies opportunities for resellers in virtualised business environments It's one of the unwritten laws of technology that whenever it promises to make something simpler to do, it invariably ends up moving the complexity somewhere e... 

  • In-depth: Technology to pitch in 2012

    by Billy MacInnes Last month, Gartner published its technology and trend predictions for the next few years and among the dominant trends were a greater move towards cloud computing and increasing consumerisation of IT. MicroScope asked a number of p... 

  • In-depth: 2011, how was it for you?

    As the curtainsare pulled on another year it provides the channel with a chance to look back and take stock. In many respects 2011 was like the year before with success having to be hard earnt and the economic problems continuing. But many in the cha... 

  • In-depth: The social side of CRM

    Social CRM enables firms to monitor and interact with their followers more effectively than ever before, writes Billy MacInnes. Where is customer relationship management (CRM) going next? It's a simple question and, judging by the responses from peop... 

  • In-depth: Building a cloud platform for the channel

    The cloud poses a challenge to everyone in the channel but no tier more so than distribution which faces some fairly fundamental questions about its future role serving resellers in a hosted world. Some have made some early gains by lapping up server... 

  • In-depth: Have resellers been helped in cloud transition?

    For some resellers the cloud is here and for others it is coming but holding back some channel players has been the difficulty in moving to a different way of delivering and charging for applications. Have vendor's been much help in supporting their ... 

  • In-depth: Selling cloud without the scare factor

    There has always been one major hurdle holding back wider adoption of the cloud, the small matter of security. With data leaving a user's network and residing in the cloud the concerns over the protection around that information have often proved to ...