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  • The Power of Nice - Review

    If you're going to be a service provider, you might as well be nice. Start with the welcome you offer people when they arrive at your company. There's a business logic. Nice people tend to listen more, understand the customer better and, consequently... 

  • Jargon buster is a good idea but it misses the real target

    Earlier in the week, IT support company Barton Technology released a "jargon buster" designed to help small businesses and SMEs decipher some of the jargon in hardware, networking, software and licensing, backup, server applications and sec... 

  • Cloud computing is a lot of hot air (and it can heat your house)

    There's an intriguing paper published by Microsoft in which the authors argue that it could be possible to send servers used in cloud computing data centres to houses and office buildings and use them as a primary heat source. The Data Furnace: H... 

  • The next life: Netbooks report back from their new homes

    Fascinating project from MIT's SENSEable City Lab which turned used netbooks into independent "reporters" to document their 'second life' after they were sent off to be reused in developing countries. In Spring this year, MIT equipped 4... 

  • Thoughts on HP's MPS Confessions campaign: what kind of people have 'beloved' print devices?

    In case you missed it, HP has just launched its "MPS Confessions" campaign - no, not MPs Confessions (now that might be diverting) but MPS. For those of you who have been living in a desert outpost somewhere miles away from an internet... 

  • How to keep Vince Cable occupied during the summer hols

    Summer's here, andlike everyone else, we're wondering what to do to amuse ourMPs. They're off work for weeks on end and they're either hanging around the house, getting under your feet, or running wild in the streets, neckingcider in the park and smo... 

  • Is there more to Microsoft than Windows?

    Only the churlish would seek to dismiss a company reporting record revenue and profits, especially when that company is Microsoft, the biggest software business in the world. As I'm not churlish by disposition, I won't, although quite a few others ha... 

  • Five minute interview: Darrell Polden, Altodigital

    This week MicroScope puts its questions to Darrell Polden, group service and technical director at digital print and document solutions provider Altodigital What is the best/worst advice you have received and from whom?The best piece of advice I rece... 

  • Fake reseller presents an interesting conundrum for Apple

    As China continues to advance its global economic power, we've all become familiar with the Chinese capacity to deliver uncannily accurate knock-off products, particularly when it comes to desirable consumer items such as designer handbags or iPods. ... 

  • Apple may not be a computer company anymore but it's doing very nicely

    In January 2007, Apple CEO Steve Jobs announced that the company was dropping the word "Computer" from its name to become "Apple Inc". As he pointed out at the time, only one product (the Mac) was a computer out of the four pr...