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  • Can pay won't pay?

    There seem to be a lot of survey's around at present and another, from Sage, has suggested that despite some improvements in the state of the economy payment times are slipping even further. Sage's monthly Omnibus survey found that more than a th... 

  • Name and shame scheme for late payers will only work if they feel shame

    The Forum of Private Business is on the warpath over late payers. It has set up a 'late payment hall of shame' and is encouraging small businesses to provide details anonymously of companies that are late in paying their bills. Late payment can b... 

  • Keep the communication channels open to retain customers

    A recent survey by Pitney Bowes has suggested resellers should communicate more with their customers if they want to keep them. It found that lack of communication was one of the major reasons for suppliers getting sacked by customers. That's not... 

  • Hardware sales distract attention from Oracle's software

    Oracle has taken an interesting stance with its decision to walk away from loss-making hardware deals. Explaining why the company's hardware revenues were 6% down in the fourth quarter, president and CFO Safra Catz said it had decided to avoid unpro... 

  • HMRC seeks missing VAT

    HM Revenue & Customs have launched an initiative to crack down on individuals and businesses who are trading above the VAT threshold (presently £71000) but who have not yet registered for VAT. The initiative is being discussed with int... 

  • Are resellers reluctant to sell managed print services?

    How come resellers are taking so long to switch on to the benefits of managed print services and to sell them to their customers? I ask because Oki has just appointedGavin Castelyn, previously at Konica, to drivedemand for managed print services. Th... 

  • Who decides if open source is best for public sector bodies?

    Bit of a bust up between open source provider Sirius Corporation and Computacenter over an open source proof of concept projectwith Bristol City Council. Sirius boss Mark Taylor is not impressed, suggesting large system integrators like Computacenter... 

  • Caan he do it for Symantec resellers? Yes he can!

    So Symantec resellers focused on selling to small businesses are being given the chanceto win a mentoring session with entrepreneur and former Dragons' Den star James Caan. Personally, I'm all for it. With his track record, you have to be interested ... 

  • Apple devices helped to make the Mac the digital hub, now it wants to put the hub in the cloud

    Am I the only one who thinks there's something ironic in the pronouncement by Steve Jobs at Apple's WWDC that the PC and Mac are being demoted from "digital hub" to "device"? Speaking for myself, I can say that my computer was ne... 

  • HMRC launches new task forces

    New task forces to tackle tax dodgers have been announced by HM Revenue & Customs. The first will focus on the restaurant trade, targeting businesses in London over the coming weeks. The specialist teams - sounds a little like 'The Professionals'...