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  • In-depth: Selling services for social success

    Nobody can now dispute that social networking is well-established in the workplace; at Salesforce.com's Cloudforce conference in September, a survey of 150 CEOs revealed 73% said social networks were important to build brands, while 68% believed they... 

  • In-depth: The benefits and pitfalls of social media

    Amro Gebreel outlines how you can make social media tools work for your business- as well as some cautionary tales on how not to do networking The channel is brilliant at networking with phrases like "people buy from people" and "once ... 

  • In-depth: The social side of CRM

    Social CRM enables firms to monitor and interact with their followers more effectively than ever before, writes Billy MacInnes. Where is customer relationship management (CRM) going next? It's a simple question and, judging by the responses from peop... 

  • In-depth: Microsoft Skype marriage to benefit the channel

    Last week's$8.5bn acquisition of VoIP provider Skype by Microsoft is so far the largest tech acquisition of 2011, and certainly one of its biggest stories. In the last few days thenetworking fraternity has been trying to make sense of Redmond's mammo... 

  • In-depth: Fitting the data through the eye of the needle

    WAN optimisation requires integration partners to squeeze growing amounts of data through bandwidth-restricted links. Danny Bradbury explains how it's done. We may be in the era of high-speed networking, but there's no doubt about it: bandwidth is ... 

  • Analysis: A streaming World Cup

    News analysis Streaming of major sporting events puts networks under strain and IT suppliers must be ready, says Amro GebreelWith the World Cup one of the first major sporting events to be streamed over the network, there were fears that it would hav... 

  • Analysis: Hybrid offices provide resellers with mobility pitch

    The recession forced companies to think differently about how they spend money and operate.The mantra became one of cost cutting and there were widespread efforts to try and cut waste wherever possible to try and save money. But that provoked an inve... 

  • In-depth: A game-changing year

    The last year of the 'noughties' was a big one for the technology sector, and many of the developments will have repercussions throughout this year and beyond. David Binning reports We all know that a year is a long time in the technology industry, ... 

  • Analysis: Turnaround in networking fortunes?

    Despite networking market declines last year, some technologies hold the promise of growth in 2010, writes GfK's Greg Allen The past year has been particularly challenging for the networking market, with both the retail and business channels sufferi... 

  • Analysis: Educators fear IT budget cuts

    Although the weather might have hit the numbers, more than 30,000 visitors were expected to walk the floors of London's Olympia at this year's BETT Show over its four-day span. One first-time attendee to the education technology show earlier this mo...