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  • Keep the communication channels open to retain customers

    A recent survey by Pitney Bowes has suggested resellers should communicate more with their customers if they want to keep them. It found that lack of communication was one of the major reasons for suppliers getting sacked by customers. That's not... 

  • Data is the new oil? That's just too much

    Judging by Google, there seem to be a lot of people around at the moment who are opening their presentations with the bold statement that "data is the new oil". It's a pretty exciting and thought-provoking way to get people's attention.... 

  • Would Oracle have dropped Itanium support if it hadn't bought Sun?

    The bust up between Oracle and HP over Oracle's decision to drop support for Itanium-based servers is intriguing. To my mind, once you get past the claims and counter-claims, the only question that needs to be asked is this: would Oracle have dropped... 

  • The good news? Outsourcing is big business. The bad news? Outsourcing is big business

    The good news is that outsourcing is big business. According to the Business Services Association, there are now 340,000 people working in IT outsourcing and it contributes £24.7bn to the UK economy. But here's the thing: one raison d'etre ... 

  • There's more to IT projects than cutting costs

    Interesting to see that cost-cutting has slipped down the agenda when it comes to investing in IT, at least according to the Pearlfinders Q1 Technology Index. The Index, which monitors trends and opinions in the IT world, says cost-cutting is now the...