Email Alerts
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SME confidence linked to positive IT use
The latest Symantec global SME confidence survey has found those using IT for growth are best placed News | 18 Jun 2013
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SME confidence on the rise
The Federation of Small Businesses has revealed that small business confidence is on the rise News | 17 Jun 2013
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Resellers urged to cultivate contacts beyond CIO
The CIO might hold the purse strings in most companies but resellers should be widening their contacts to make sure they don't miss out on other opportunities News | 13 Jun 2013
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MicroScope ACEs 2013: The winners
We reveal the full list of winners in the 2013 MicroScope ACEs News | 13 Jun 2013
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Box targets G-Cloud growth with Softcat
Duo claim Box’s collaboration solutions will fill an important strategic gap for many public sector customers News | 12 Jun 2013
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Nimans turns to YouTube for reseller development
VAD launches dedicated video channel to bring partners news about trends and product developments News | 12 Jun 2013
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Former CEO of Compusys Kazerounian takes up Centerprise role
The former CEO of Compusys Sam Kazerounian has been appointed managing director by Centerprise International News | 11 Jun 2013
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ACEs winners revealed
The winners of the MicroScope Awards for Channel Excellence have been announced in the latest MicroScope ezine News | 10 Jun 2013
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MicroScope's top stories, week ending 7 June 2013
Our regular look back at the biggest channel stories from the past seven days, as selected by MicroScope readers News | 10 Jun 2013
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PartnerPulse community aims to socialise Microsoft partners
Independent community for Microsoft partners to use social networking features to drive more business into the channel’s arms News | 06 Jun 2013
- See more News on Sales and Customer Management
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Brocade CEO Carney talks channels, datacentres, software defined networking
Alex Scroxton caught up with Brocade’s new CEO Lloyd Carney in Prague to discuss his views on where the vendor’s channel is headed, and future developments around software-defined networking Feature
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Tips for selling security
Understanding a customer's needs is key to making an expedient security pitch. Amro Gebreel looks at the opportunities for resellers in this fast-moving market Feature
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Market for big data is open
Vendors should play a more active role in promoting the technology outside the large enterprise sector. Amro Gebreel reports Feature
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Help SMEs benefit from big data on a small scale
Little data can yield big results for many small businesses. Billy MacInnes reports Feature
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Resellers demonstrate cloud success
As customers are starting to realise not only the potential but actual benefits of cloud, resellers can begin to embrace a wealth of opportunity. Linda Endersby looks at cloud success stories from across the customer spectrum Feature
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Five Minute Interview: Gerald Holler, COMPRiS
MicroScope puts its questions to Gerald Holler, managing director of COMPRiS Channel Management Feature
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The resurrection of the IT industry
This Easter, Nick Booth finds there are some parts of the IT industry that are seeing a ressurection of their own Report
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Leading the SME to cloud
Of all organisations, small and medium-sized enterprises have the most to benefit from investing in cloud but few understand how it can help their business, says Billy MacInnes Feature
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Raise cloud confidence among SMEs
To take advantage of demand for cloud, resellers are being advised to switch to a managed services business. Speakers at AVG's recent series of cloud services seminars shared their experiences Feature
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Datacentre market evolves for resellers
As trends indicate greater datacentre use, Amro Gebreel reports on the increasing opportunities for the channel to get involved Feature
- See more Features on Sales and Customer Management
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Resellers embracing social must get the balance right
Billy MacInnes considers the value of social media to resellers and wonders how effective it truly is Opinion
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Don't shy away from unified comms challenges
Phil Marshman, CEO at video provider VQ Communications says video MSPs need to embrace unified communications to survive Opinion
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On the train to personal success
In the second of an exclusive two part series, Steve Waterman, sales manager at Microsoft partner Trinity Expert Systems tells us how investment in training helped him meet his goals Opinion
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Public sector must evolve to get the most from G-Cloud
G-Cloud may be good for the channel and the taxpayer, but with a few cultural changes in the public sector it could be even more effective, says Nick Booth Opinion
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Channel lessons from the Thai flood disaster
Billy MacInnes considers some of the lessons that both vendors and resellers could learn from the 2011 Thai flooding disaster Opinion
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This you call service?
Nick Booth tries to get to grips with the question of what are really the differences between a VAR and a service provider Opinion
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A scary vision of the future at IBM Connect?
Nick Booth looks back at a packed agenda at IBM Connect 2013, and looks ahead to a scary vision of the future Opinion
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A lesson for the channel from Fergie's Man Utd exit?
Billy MacInnes reflects on how business users of social media platforms could learn from Twitter's reaction to the retirement of Sir Alex Ferguson Opinion
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Silver linings in the server and storage market playbook
As customers move to more agile infrastructures, virtualisation and the cloud could drive higher value sales potential for servers and more attach potential with storage, says Fujitsu's Craig Parker Opinion
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For Pete's sake, give me a little more time!
Nick Booth has the industry's time wasters in his sights this week as he takes to the show floor at London's Retail Business Technology Expo Opinion
- See more Opinions on Sales and Customer Management
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SME confidence linked to positive IT use
The latest Symantec global SME confidence survey has found those using IT for growth are best placed News
-
SME confidence on the rise
The Federation of Small Businesses has revealed that small business confidence is on the rise News
-
Resellers urged to cultivate contacts beyond CIO
The CIO might hold the purse strings in most companies but resellers should be widening their contacts to make sure they don't miss out on other opportunities News
-
MicroScope ACEs 2013: The winners
We reveal the full list of winners in the 2013 MicroScope ACEs News
-
Box targets G-Cloud growth with Softcat
Duo claim Box’s collaboration solutions will fill an important strategic gap for many public sector customers News
-
Nimans turns to YouTube for reseller development
VAD launches dedicated video channel to bring partners news about trends and product developments News
-
Former CEO of Compusys Kazerounian takes up Centerprise role
The former CEO of Compusys Sam Kazerounian has been appointed managing director by Centerprise International News
-
ACEs winners revealed
The winners of the MicroScope Awards for Channel Excellence have been announced in the latest MicroScope ezine News
-
MicroScope's top stories, week ending 7 June 2013
Our regular look back at the biggest channel stories from the past seven days, as selected by MicroScope readers News
-
Resellers embracing social must get the balance right
Billy MacInnes considers the value of social media to resellers and wonders how effective it truly is Opinion
- See more All on Sales and Customer Management
About Sales and Customer Management
Selling is crucial to resellers, and this section of the site provides news and analysis about the latest marketing initiative and the best way to maintain and develop customers. With social media, roadshows and seminars all topical methods of communicating with users we reveal the latest trends in sales and customer management.