Email Alerts
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SolarWinds targets SME channel with N-able buy
Acquisition will help management software vendor target more sub-100 head business through the channel News | 24 May 2013
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Canon launches recycled printer hardware
Cannibalising old printer hardware set to save resellers time and money, says Canon News | 22 May 2013
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Solera buy heralds new directions for Blue Coat
Web security specialist Blue Coat claims its acquisition of big data intelligence and analytics firm Solera will help partners better address the evolving security market and tackle APTs News | 22 May 2013
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Channel suppliers line up for G-Cloud III
The latest phase of the government’s G-Cloud project once again includes a good number of channel stalwarts News | 21 May 2013
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Corporate websites generating leads for SMEs
Internet specialist Fasthosts has revealed that SMEs are generating sales leads from their websites News | 16 May 2013
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Northamber warns turnaround will take time
Northamber has issued a trading update warning that the transition from high volume and low margins to a higher margin business will take time News | 15 May 2013
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MicroScope's top stories, week ending 10 May 2013
Our regular look back at the most important ICT channel stories from the past seven days, as selected by MicroScope readers News | 13 May 2013
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Avnet TS, purechannelapps reflect on social success
As the first anniversary of its socialondemand initiative nears, Avnet says it has generated substantial social media traffic for its partners News | 09 May 2013
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Need to keep it local will remain in global world
Despite the trend towards global consolidation in distribution a senior Avnet executive has stressed the ongoing need for a local presence News | 02 May 2013
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Barracuda launches first UK education campaign
Education customers to get up to 30% off internet security equipment through new scheme News | 29 Apr 2013
- See more News on Sales and Customer Management
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Market for big data is open
Vendors should play a more active role in promoting the technology outside the large enterprise sector. Amro Gebreel reports Feature
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Help SMEs benefit from big data on a small scale
Little data can yield big results for many small businesses. Billy MacInnes reports Feature
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Resellers demonstrate cloud success
As customers are starting to realise not only the potential but actual benefits of cloud, resellers can begin to embrace a wealth of opportunity. Linda Endersby looks at cloud success stories from across the customer spectrum Feature
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Five Minute Interview: Gerald Holler, COMPRiS
MicroScope puts its questions to Gerald Holler, managing director of COMPRiS Channel Management Feature
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The resurrection of the IT industry
This Easter, Nick Booth finds there are some parts of the IT industry that are seeing a ressurection of their own Report
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Leading the SME to cloud
Of all organisations, small and medium-sized enterprises have the most to benefit from investing in cloud but few understand how it can help their business, says Billy MacInnes Feature
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Raise cloud confidence among SMEs
To take advantage of demand for cloud, resellers are being advised to switch to a managed services business. Speakers at AVG's recent series of cloud services seminars shared their experiences Feature
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Datacentre market evolves for resellers
As trends indicate greater datacentre use, Amro Gebreel reports on the increasing opportunities for the channel to get involved Feature
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Taking care of datacentre demands
Whether customers opt for an on-demand hosted datacentre or a dedicated in-house facility, there's a key role for the channel. Billy MacInnes reports Feature
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Migration from Windows XP could be dominating issue in the year ahead
Amro Gebreel looks ahead at some of the issues that could loom large for the channel during the year ahead Report
- See more Features on Sales and Customer Management
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This you call service?
Nick Booth tries to get to grips with the question of what era really the differences between a VAR and a service provider Opinion
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A scary vision of the future at IBM Connect?
Nick Booth looks back at a packed agenda at IBM Connect 2013, and looks ahead to a scary vision of the future Opinion
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A lesson for the channel from Fergie's Man Utd exit?
Billy MacInnes reflects on how business users of social media platforms could learn from Twitter's reaction to the retirement of Sir Alex Ferguson Opinion
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Silver linings in the server and storage market playbook
As customers move to more agile infrastructures, virtualisation and the cloud could drive higher value sales potential for servers and more attach potential with storage, says Fujitsu's Craig Parker Opinion
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For Pete's sake, give me a little more time!
Nick Booth has the industry's time wasters in his sights this week as he takes to the show floor at London's Retail Business Technology Expo Opinion
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Disrupting London? Just what I want from technology
The IT industry keeps getting curiouser and curiouser. Nick Booth asks why we keep talking in riddles Opinion
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You, cloud salesman, are a CAD
Resellers who try to lead SMEs into a virtual world of pain have created a new genre of product – Cloud-as-a-Disservice (CAD), says Nick Booth Opinion
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The seven cliches of cloud
Cloud computing: the very name conjures up images of steam driven vapourware. As if that wasn't bad enough, salesmen keep repeating some even more off-putting terms, says Nick Booth Opinion
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Driving efficiency and financial gain through SAM
John Lunt, MD of Certero, argues that too many firms are losing out on the benefits of software asset management, and offers some ideas on how to transform ‘blinkered’ attitudes to SAM Opinion
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Planning your channel IT security strategy for 2013
Some IT security experts share their predictions of what 2013 may have to offer to help plan your security strategy Opinion
- See more Opinions on Sales and Customer Management
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This you call service?
Nick Booth tries to get to grips with the question of what era really the differences between a VAR and a service provider Opinion
-
SolarWinds targets SME channel with N-able buy
Acquisition will help management software vendor target more sub-100 head business through the channel News
-
Canon launches recycled printer hardware
Cannibalising old printer hardware set to save resellers time and money, says Canon News
-
Solera buy heralds new directions for Blue Coat
Web security specialist Blue Coat claims its acquisition of big data intelligence and analytics firm Solera will help partners better address the evolving security market and tackle APTs News
-
Channel suppliers line up for G-Cloud III
The latest phase of the government’s G-Cloud project once again includes a good number of channel stalwarts News
-
Corporate websites generating leads for SMEs
Internet specialist Fasthosts has revealed that SMEs are generating sales leads from their websites News
-
Northamber warns turnaround will take time
Northamber has issued a trading update warning that the transition from high volume and low margins to a higher margin business will take time News
-
MicroScope's top stories, week ending 10 May 2013
Our regular look back at the most important ICT channel stories from the past seven days, as selected by MicroScope readers News
-
A scary vision of the future at IBM Connect?
Nick Booth looks back at a packed agenda at IBM Connect 2013, and looks ahead to a scary vision of the future Opinion
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A lesson for the channel from Fergie's Man Utd exit?
Billy MacInnes reflects on how business users of social media platforms could learn from Twitter's reaction to the retirement of Sir Alex Ferguson Opinion
- See more All on Sales and Customer Management
About Sales and Customer Management
Selling is crucial to resellers, and this section of the site provides news and analysis about the latest marketing initiative and the best way to maintain and develop customers. With social media, roadshows and seminars all topical methods of communicating with users we reveal the latest trends in sales and customer management.