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Business process outsourcing growth set to continue
Business process outsourcing is set to grow by just shy of double digits in Western Europe this year as customers keep the faith with using third-party providers to help them rather than returning these functions back in-house. The overall BPO marke... News
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Tinglobal and Vickers set sights on services growth
Tinglobal is looking to build its services business and expand its operations as it looks to a fresh fiscal year with venture capital backing and the expertise of channel veteran Andy Vickers. Vickers joined Tinglobal just as NVM Private equity took... News
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PR Masterclass: how to write engaging content
Gavin Bird is digital engagement director for Condescentii PR. Like many public relations executives who've been in the business for more than six months, he's sick and tired of journalists. So, to cheer him up, we asked him for an independent review... Opinion
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SAS Group boss reveals tough managed services landscape
Managed services providers are facing customer calls for price reductions and more features without rising fees as the impact of the fragile economic conditions dictate customer attitudes towards outsourced support. The tough state of the market has... News
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Recruitment trend likely to flounder as confidence dips
Cisco isn't going to be the only firm looking to protect the bottom line by taking the axe to staff numbers with warnings that plenty of other UK businesses are considering reducing headcount as the economy heads back into choppy waters. The warning... News
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With Sunrise Software you'll never be embarrassed by service
I felt so desperately sorry for this bloke on the train the other day. He squeezed onto the train just before it left, so he obviously didn't notice he was on a quiet carriage. He was too busy in a life or death struggle with some closing doors,... Opinion
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Managed services growth delivers the numbers for Kelway
Kelway has pointed to the demand for managed services as one of the main contributors to a significant increase in its revenues for its fiscal year. The resellers has announced revenues of £260m for its 2010/11 financial year, a 46% increase o... News
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Cloud computing's hidden costs, part five. Far from the Madding Cloud
Vladimir Jirasek, non executive director CSA UK & Ireland and member of CAMM, speaks from bitter experience about a cloud heist that went wrong. "I have had experience of migrating to Cloud and between different SaaS clouds," he laments... Opinion
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Cloud computing's hidden costs, part four. The roar of the cloud
Ten years ago, Winston Bogarde was a very good footballer. He must have been, because show biz club Chelsea paid him forty thousand pounds a week! That was a lot of money in them days. So he must have been pretty handy. Mind you, I never saw him play... Opinion
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Cloud computing's hidden costs, part three
It can be expensive if you have a careless cloud looking after your data. Many of these providers are more clown than cloud service providers. Your business could be found found on the hard drives sold by the Cloud provider. Don't laugh, it's already... Opinion