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  • Column: The poaching clause that sounds like a closed shop

    So it looks as if Apple, Google, Intel, Adobe, Walt Disney and Pixar are going to have to face the prospect of a trial in a class action lawsuit claiming they conspired not to poach each other's staff, writes Billy MacInnes. According to Reuters, a ... 

  • Customer experience marketing is in the cloud of confusion

    Customers. Let's be honest, they're an expensive pain in the assets. You can never do enough for them so who'd blame you if you took a leaf out of one famous telco's book and didn't bother? 

  • Colt expands channel with managed services franchise options

    Networking services provider Colt is to add a new string to its bow, creating a franchise partner channel in a bid to increase its exposure to end-user customers across Europeand help comms VARs make the transition into a managed services role. The n... 

  • Resellers warned BYOD will disrupt support services

    The bring your own device trend is set to reach a £2bn opportunity in the UK softwaare and IT services market by 2016 but could spell problems for those resellers who fail to move with the times. The latest survey of the BYOD market from TechM... 

  • Services continue to deliver for Computacenter

    The services business continues to deliver for Computacenter with the long-term picture looking rosy for the channel player, despite some current margin erosion. The firm revealed the state of its affairs in an interim management statement that indi... 

  • Gartner survey reveals CEOs will increase IT investment

    According to a new Gartner CEO survey 85% percent of CEOsbelieve their enterprises will be impacted by an economic downturn in 2012, writes Linda Endersby. Despite this cautionary feel most CEOs will increase IT investment, but the aaalyst house has ... 

  • Software resellers named to Pro5 public sector framework

    A grand total of12 resellers have been named to the Pro5 public sector buying consortium's new software and associated services framework, which covers over 200 local authorities and public sector organisations across the country, with two firms, Yor... 

  • The Internet Group eyes exiting MSP owner-managers

    Managed service providerowner managers looking to exit their businesses will form a key part of The Internet Group's (TIG)acquisition strategy, the firm has said. The MSP is currently ramping up its effort toacquire more firmsthrough its subsidiary, ... 

  • Axing ICT teaching could worsen skills gap

    With the deadline looming for responses to the government's proposal to axe ICT from the school curriculum one of the industry skills groups has called for a rethink. The public consultation over the changes to the way computer skills are taught in s... 

  • Azlan revamps SMARTnet quote tool for Cisco VARs

    C2000 enterprise networking wing Azlan has unveiled a series of tweaks to its Felix platform, which provides quoting, ordering and contract management for resellers usingCisco's SMARTnet support services plan. The addition of new auto-quoting functio...