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  • Search for recurring revenues driving managed services

    Managed service providers (MSPs) continue to grow their revenues and are moving into delivering cloud based support for customers according to the latest survey of the state of the channel. The MSPMentor top list of MSPs reveals that the trends in t... 

  • Education seen as key to opening up managed services

    Resellers pitching managed services still have to educate customers to get past hurdles being thrown up around cost. Despite the benefits of managed services - monthly payments, predictable fees and flexibility - research quoted by Transmentum at a ... 

  • Managed services an alternative to struggling hardware sales

    Those resellers sticking with hardware and minimal services face serious problems going forward as margins tighten and competition becomes more fierce. The call to make the move into managed services, with the recurring revenues it offers, was made ... 

  • CompTIA calls on channel to tackle IT misconceptions

    Industry trade association CompTIA claims to have uncovered a damning lack of career information for those interested in pursuing a job in IT, with misconceptions and half-truths aboutthesectorabounding. Although the majority of young people already ... 

  • Resellers making services migration from tough hardware market

    Some resellers are continuing to sell hardware and make a business from it but increasingly the price pressure and slow demand from customers are forcing them to look for alternative sources of income. As a result more are making the migration into ... 

  • Civica signs SAM pact with FAST Ltd

    Software asset management (SAM) and IT compliance specialist FAST Ltd has teamed up with IT services house Civica to offer FAST's customers access to additional expertise around licensing and ICT planning. FAST said thepartnership meantits customers ... 

  • Azlan bolsters services support

    Azlan is looking to ramp up the services support it offers resellers as one of the main planks of its recent reorganisation which has been rolled out over the past few weeks. The distributor has been shifting from a technology stack based sales appr... 

  • Smartphone challenge a managed services opportunity

    Resellers offering managed services are going to have to ensure they can cope with supporting a diverse number of mobile devices for the long-term. Speaking at the Kaseya managed services roadshow in Edinburgh this morning Rob Bamforth, principal ana... 

  • Managed service players looking to cloud future

    Resellers that have already established a strong business in the managed services market are preparing themselves for further change to their business models as the cloud becomes more widely adopted. In a Kaseya event held in Reading an audience ... 

  • Channel can help reduce managed services fears

    The channel has a major role to play helping users overcome fears that are holding them back from making the move to adopt managed services. The sense of fear among the IT director community might be greater than resellers estimate with worries a...