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  • IT services firms under pressure as CIOs look for value

    Demands to reduce costs and the increasing need to innovate and transform business operations through IT will see outsourcing firms struggling to prove their worth, according to the latest KPMG report. While IT outsourcing is part of 'business as usu... 

  • Managed services filling gap left by reduced headcount

    Businesses are holding off from replacing those IT staff that were jettisoned during the recession looking instead for the channel to fill the skills gap with its managed services expertise. Although the demand for permanent IT staff has risen since... 

  • Bridging the skills gap

    A sustained economic recovery might be on the horizon but persistent doubt about the immediate future has precipitated a crunch in the skills market as personnel in senior management positions keep their heads firmly below the parapet. MicroScope tak... 

  • Analysis: IT innovation spending must be earnt

    Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment.Although things are improving in the economy the pressure to do more... 

  • Government sets sights on cutting red tape

    The Business Secretary Vince Cable is setting out to cut red tape and reduce expensive legislation that is planned to be implemented but has yet to take effect. As part of the general government determination to cut costs wherever possible Cable is ... 

  • More for less set to remain customer mentality

    Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment. Although things are improving in the economy the pressure to do mo... 

  • Considerations for building a successful cloud offering

    Mark Williams, managing director at Pensar, pinpoints the areas resellers should focus on when building cloud services There is no doubting that cloud computing is an impassioned topic within the channel. While resellers that have embraced the model... 

  • Seminar series: The future is managed services

    The words "managed services" might as well be "here be dragons" for those resellers yet to make the move into delivering customer support in a different way, but the experience of those selling managed services is one that should ... 

  • Social networking increasing as reseller marketing tool

    Blogs and online sources of news are the main places where IT decision makers are likely to turn to to find information about their market. According to research from CloudNine IT directors are increasingly moving away from traditional sources of in... 

  • New employment law affecting businesses in the channel

    In recent years, the government has tried to make it easier for everyone to see the legislative changes that are coming by using a common commencement date system, writes Adam Bernstein.