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  • UK performance takes shine off Computacenter first half

    The UK continues to drag down the performance of Computacenter with a poor performance in the professional services business a blot on the channel player's half year numbers. Overall the services side of the business was the bright spot with revenue... 

  • New Hammer services business goes beyond storage

    Specialist storage distie Hammer has spun out its in-house services business into a new company to be called Malleus Ltd. Speaking to MicroScope, former Hammer solutions manager Paul Hickingbotham, who has moved across to the new firm as technical di... 

  • Gartner recommends use of low-cost services

    Customers are being advised by Gartner to look at using low cost automated mananged services as a way of reducing the strain with users being urged to look at no-frills options. The latest views on low-cost IT services from the analyst house could p... 

  • Managed services can deliver higher reseller valuations

    Resellers have been encouraged to consider the positive impact on their value being involved with services can have raising the potential to be gained when the 'for sale' signs go up. The drive towards managed services provides many in the traditiona... 

  • Ingram takes wraps off Channel Transformation Alliance

    Ingram Micro has taken the wraps off an alliance that is tasked with promoting and furthering the spread of cloud computing and managed services in the channel. The Channel Transformation Alliance includes a list of household names as founding membe... 

  • Consumerisation sparks managed services opportunity

    The influx of mobile devices into the corporate network environment is crearting a significant requirement for more reselkler delivered managed services to help users cope. Consumerisation of IT, with staff brining in their own devices, has become o... 

  • Mis-management of applications wastes millions

    Businesses are failing to exploit their assets because of lack of decent management with the vast majority not bothering to use technology to monitor their operations, writes Linda Endersby. According to a poll from Ipswitch's network management div... 

  • Managed services could ease pain of cuts for VARs

    The budgets around traditional IT spending will remain at risk but those resellers offering managed services are in a better position, according to analysts. With managed services continuing to grow as a portion of the market the warning is that othe... 

  • Channel could benefit from NOA call for multi-sourcing

    The National Outsourcing Association (NOA) is warning that in the wake of the decision by Fujitsu workers to strike customers should be looking into the idea of taking their services from a larger number of suppliers. Fujitsu workers voted to strike ... 

  • Stone nabs RM man to run services

    Michael Battle, former RM service manager, is heading to public sector hardware supplier Stone as director of services, a newly-created role designed to strengthen its service provision in the public sector and education markets. Battle, who has 30 y...