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  • Considerations for building a successful cloud offering

    Mark Williams, managing director at Pensar, pinpoints the areas resellers should focus on when building cloud services There is no doubting that cloud computing is an impassioned topic within the channel. While resellers that have embraced the model... 

  • Seminar series: The future is managed services

    The words "managed services" might as well be "here be dragons" for those resellers yet to make the move into delivering customer support in a different way, but the experience of those selling managed services is one that should ... 

  • Social networking increasing as reseller marketing tool

    Blogs and online sources of news are the main places where IT decision makers are likely to turn to to find information about their market. According to research from CloudNine IT directors are increasingly moving away from traditional sources of in... 

  • New employment law affecting businesses in the channel

    In recent years, the government has tried to make it easier for everyone to see the legislative changes that are coming by using a common commencement date system, writes Adam Bernstein. 

  • Services revenue dips through recessionary year

    Services revenue has been hit by the recession with revenues dipping worldwide last year and the consequences are still being felt in the market. According to a report into the global services market from Gartner revenue globally last year reached $... 

  • How to make money in IT Managed Services

    How to make money in IT Managed Services A complimentary seminar from MicroScope, in association with Kaseya Following the huge success of MicroScope's recent event "How to succeed in IT Managed Services", which attracted over 160 delegates... 

  • Five minute interview: David Cuss, Quest Software

    MicroScope puts its questions to David Cuss, partner sales manager at Quest Software What is the best/worst advice you have received and from whom? The best piece of advice I received was when I was eight years old: "Be prepared" by Sir ... 

  • Capturing opportunities in education

    Ian Curtis, head of UK and Ireland for interactive learning technology provider Promethean, looks at how resellers can ensure they are best placed to capitalise on demand for educational technology The UK is officially emerging from the recession,... 

  • Symantec Hosted Services responds to calls for simplification

    Symantec Hosted Services, formerly MessageLabs, has responded to reseller requests for simplification in its channel programmes and enhanced the deal registration rewards it gives partners. The hosted email specialist has been in consultations with ... 

  • Trustmarque bolsters support for services specialists

    Just weeks after Trustmarque cut support for volume resellers failing to add value it has moved to increase support for those dealers that are concentrating on services. Former Microwarehouse, Insight and Nimbus Technology Systems staffer Simon Rutt...