Email Alerts
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Outsourcing confidence rises but cost concerns persist
The National Outsourcing Association (NOA) has released its quarterly Outsourcing Confidence Index and claimed that over 50% of end-users are more confident with using outsourcing to support their businesses than they were in 2009. The survey, co... News | 13 Apr 2010
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Buoyant first quarter builds channel optimism
Opinion is divided over whether or not the recession is over, but the outlook for 2010 is positive overall, writes Steve Moyes The first quarter of 2010 has come to a close and the question on everyone's lips is whether or not, with three months' ... News | 09 Apr 2010
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Costs of Digital Economy Bill stack up for ISPs
By Ian Grant Internet service providers (ISPs) face a host of extra coststhat could add up to £15m a year when provisions in the DigitalEconomy Bill become law. This emerged from a consultation document published by theDepartment of B... News | 08 Apr 2010
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Editor's comment: Consolidation makes it a memorable Monday
When people come to look back over this year they will remember this week not just for being the one before Easter but also as the moment when consolidation really went up a notch in the channel. The day started with the announcement that Capita Gro... News | 29 Mar 2010
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Customer retention rather than just cost cutting CEO priorities
Using IT to hold onto customers is emerging as the main priority for users ahead of the determination to lean on technology to support corporate cost cutting. According to the latest survey of CEO priorities carried out by Gartner there has been a s... News | 29 Mar 2010
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Companies head to hosted services in full knowledge of risks
Despite the apparent risks associated with cloud computing many customers are ploughing on with the technology regardless in an effort to unlock the promised savings and efficiencies on offer. According to research from audit and strategy specialist... News | 23 Mar 2010
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Unified comms message is still too complex
It is some time since the concept of unified communications (UC) became generally known, but it is clear that there has been a lack of education around it because challenging questions are still being asked. This raises the concern that UC has not b... News | 19 Mar 2010
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Interactive marketing spend rising
Those in the channel responsible for marketing appear to have grasped the message about the need to invest in interactive approaches to the market. Pressure on resellers to engage with customers via web 2.0 applications has been mounting with Cisco ... News | 12 Mar 2010
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Intrinsic develops services muscle
Cisco and Avaya reseller Intrinsic Technology is bulking up its services team with two new business development managers to head up carrier, WAN and managed services and its new Fusion Managed Services unit respectively. Former Calyx carrier service... News | 12 Mar 2010
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Sales dip but profits hold firm at Computacenter in 2009
Computacenter's exit from trade distribution pushed down 2009 revenues marginally but the march toward services continued as profits held their ground in the face of economic turmoil. Group sales fell 2% to £2.5bn but excluding CCD, which was... News | 11 Mar 2010