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  • Big rise in costs dents Amazon Q3 results

    Investment in the Kindle Fire and further expansion has dented Amazon's third quarter profits which declined 73% to $63m on an increase in the company's costs of almost 50%. The big surge in sales, fulfilment (Amazon is adding 17 new distribution... 

  • Cost still an issue for desktop virtualisation customers

    The cost of additional infrastructure, licensing issues and complexity of virtualisation technologies are top of the list when it comes to customer concerns about desktop virtualisation. According to the latest Citrix European Channel Index, partners... 

  • Lanway bolsters managed services business

    Public sector cuts have prompted a change of direction at AV education specialist Lanway over the last year and a half with the reseller moving into the managed services arena and now making a major appointment to beef up that side of its business. ... 

  • UK performance takes shine off Computacenter first half

    The UK continues to drag down the performance of Computacenter with a poor performance in the professional services business a blot on the channel player's half year numbers. Overall the services side of the business was the bright spot with revenue... 

  • New Hammer services business goes beyond storage

    Specialist storage distie Hammer has spun out its in-house services business into a new company to be called Malleus Ltd. Speaking to MicroScope, former Hammer solutions manager Paul Hickingbotham, who has moved across to the new firm as technical di... 

  • Gartner recommends use of low-cost services

    Customers are being advised by Gartner to look at using low cost automated mananged services as a way of reducing the strain with users being urged to look at no-frills options. The latest views on low-cost IT services from the analyst house could p... 

  • Managed services can deliver higher reseller valuations

    Resellers have been encouraged to consider the positive impact on their value being involved with services can have raising the potential to be gained when the 'for sale' signs go up. The drive towards managed services provides many in the traditiona... 

  • Ingram takes wraps off Channel Transformation Alliance

    Ingram Micro has taken the wraps off an alliance that is tasked with promoting and furthering the spread of cloud computing and managed services in the channel. The Channel Transformation Alliance includes a list of household names as founding membe... 

  • Consumerisation sparks managed services opportunity

    The influx of mobile devices into the corporate network environment is crearting a significant requirement for more reselkler delivered managed services to help users cope. Consumerisation of IT, with staff brining in their own devices, has become o... 

  • Mis-management of applications wastes millions

    Businesses are failing to exploit their assets because of lack of decent management with the vast majority not bothering to use technology to monitor their operations, writes Linda Endersby. According to a poll from Ipswitch's network management div...