Sales and Customer Management

Email Alerts

Register now to receive Microscope.co.uk-related news, tips and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Channel could benefit from NOA call for multi-sourcing

    The National Outsourcing Association (NOA) is warning that in the wake of the decision by Fujitsu workers to strike customers should be looking into the idea of taking their services from a larger number of suppliers. Fujitsu workers voted to strike ... 

  • Stone nabs RM man to run services

    Michael Battle, former RM service manager, is heading to public sector hardware supplier Stone as director of services, a newly-created role designed to strengthen its service provision in the public sector and education markets. Battle, who has 30 y... 

  • Government faces complaints over public sector contracts

    The revelations over increased complaints come against a background of more determination by the government to get more SME suppliers selling into the public sector to encourage competitiveness and better deals in the hunt for savings as the deficit ... 

  • Butters heads to Easynet Global Services

    Former BT Engage IT sales director Gary Butters is heading to managed network, hosting and services provider Easynet Global Services to head up its UK sales and marketing activities. Easynet said his track record of creating high-performing sales tea... 

  • CSC hires to support services growth ambitions

    Services and outsourcingoutfit CSC has made a series ofhires to boost its growth ambitions, key among them the appointment of former Fujitsucloud services boss Jon Green as vice president of Global Business Services for the UK, Nordics and Netherland... 

  • Computacenter profits up a quarter despite UK weakness

    Computacenter has turned in pre-tax profit for the first half of £26.2m, up 25%, on sales of £1.37bn, up 6%, following a strong product performance in its performance in mainland Europe, which masked the impact of continued weakness at it... 

  • Business process outsourcing growth set to continue

    Business process outsourcing is set to grow by just shy of double digits in Western Europe this year as customers keep the faith with using third-party providers to help them rather than returning these functions back in-house. The overall BPO marke... 

  • Tinglobal and Vickers set sights on services growth

    Tinglobal is looking to build its services business and expand its operations as it looks to a fresh fiscal year with venture capital backing and the expertise of channel veteran Andy Vickers. Vickers joined Tinglobal just as NVM Private equity took... 

  • SAS Group boss reveals tough managed services landscape

    Managed services providers are facing customer calls for price reductions and more features without rising fees as the impact of the fragile economic conditions dictate customer attitudes towards outsourced support. The tough state of the market has... 

  • Recruitment trend likely to flounder as confidence dips

    Cisco isn't going to be the only firm looking to protect the bottom line by taking the axe to staff numbers with warnings that plenty of other UK businesses are considering reducing headcount as the economy heads back into choppy waters. The warning...