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  • Intact hands UK MD role to services boss Pett

    Managed support services provider Intact Integrated Services has appointed its vice president of service operations Alan Pett to the role of UK managing director. A 20-year industry veteran, Pett, who started his services career in an account liaison... 

  • Creating a sustainable and scalable managed services business

    Complimentary seminar from MicroScope in association with Kaseya Dates Thursday 9th June @ Old Trafford Cricket Ground, ManchesterTuesday 14th June @ Sofitel St James Hotel, London Many IT services companies have taken or are considering taking steps... 

  • Computacenter UK product sales floored by gov budget cuts

    Government austerity measures took a toll on Computacenter's (CC) UK numbers as product sales fell by double digits in the calendar year to date but growth in services and continental businesses steadied group figures. The services-based reseller to... 

  • Computacenter buys into German Apple channel

    Computacenter (CC) has made its second acquisition in as many weeks, snapping up German Apple integrator HSD Consult for €4.9m (£4.3m). The London-based reseller hinted at the start of 2011 that it would highly acquisitive this year and to date... 

  • Computacenter underwrites IT cost savings in VDC sales push

    Computacenter (CC) is trying to convince hard pressed CIOs to deploy its Virtual Data Centre by underwriting the IT cost savings. The services-based reseller has thrown its weight behind NetApp's FlexPod, a storage infrastructure that integrates wit... 

  • Serco acquires Lawrence Dallaglio, contact centre firm

    Outsourcing and BPO giant Serco has put down £55.9m - including £16.4m of debt repayment - toacquire contact centre services provider The Listening Company. The public sector ICT specialist, which has its fingers in a multitude of other p... 

  • Data centre outsourcing on the rise after recession

    After a rough twelve months for the market, data centre specialist Sentrum has noted increased willingness among UK IT buyers to start outsourcing at least some of their data centre requirements. In a new report investigating business attitudes to ou... 

  • Computacenter files solid 2010 financials

    Computacenter (CC) released a solid set of 2010 financials this morning that were underpinned by corporate customers replacing ageing infrastructure kit and a steady growth in services. The services-based reseller group made an operating profit of &p... 

  • Business services sector set for growth

    Resellers offering professional business services appear to be in a better place than firms that concentrate on the consumer market. The CBI's latest survey of the services sector reveals a full year of decline in the consumer space but growth and op... 

  • Resellers urged to deal with more service queries online

    Resellers are being encouraged to provide more help for their customers online via their websites and through social media platforms. Research conducted by Salesforce.com has highlighted not just high levels of customer dissatisfaction with service ...