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  • Success in the SME market is harder than it looks

    MicroScope reports that Xerox is seeking to recruit more resellers that sell rival products in a bid to boost its presence in the SME market. Nothing new in that. Vendors have always had to go out and try and get resellers on board if they want to ma... 

  • Cloud computing will take IT out of IT's hands

    Cloud computing will prove just as expensive and unmanageable as all other attempts to save money and bypass the uppity jobsworths in the IT department, warned delegates at yesterday's Mobilising the Cloud event in Esher. Delegates had heard the... 

  • Finance officers take keener interest in IT spend

    So the finance people are starting to take much closer control of IT spending. According to a study, chief financial officers (CFOs) have authorisation for 26% of all IT investment compared to 5% for chief information officers (CIOs). In addition... 

  • Was Barclays OneSmallStep campaign the biggest digital marketing flop ever?

    If any technology start up was disappointed by their treatment of Barclays, don't take it personally. They obviously don't seem to understand technology SMEs at all. You can't avoid the Barclays Bank adverts at the moment. You know the ones. Co... 

  • Even in the cloud, there's nothing new in alliances

    There's a lot of confusion around cloud computing. What is it exactly? Who is it for? What can it do? Hardly surprising then that groups are springing up that claim to help people understand the concept, see beyond the hype and get an idea of what it... 

  • Already frazzled by tough IT market conditions? There's an app or two for that.

    Smart phones are the ideal accessory for a drink fuelled night of maudlin lyrical reflection after a tough trading week. Or, if you're like my friend who worked in sales for Cisco, at the start of the week. Sometimes, a song gets stuck in your h... 

  • Keep the communication channels open to retain customers

    A recent survey by Pitney Bowes has suggested resellers should communicate more with their customers if they want to keep them. It found that lack of communication was one of the major reasons for suppliers getting sacked by customers. That's not... 

  • Hardware sales distract attention from Oracle's software

    Oracle has taken an interesting stance with its decision to walk away from loss-making hardware deals. Explaining why the company's hardware revenues were 6% down in the fourth quarter, president and CFO Safra Catz said it had decided to avoid unpro... 

  • Channel 4 invites technology experts to pitch for business

    Channel 4 is looking new ideas for using technology to save electricity, for a new programme being made in association with E.ON. They want you to go to their websiteand submit your product ideas/surrender your business secrets (depending on whether ... 

  • Vulnerable travellers have a new patron saint

    Under EC regulations, we are all entitled to refunds for cancelled and delayed flights. But there's a catch, of course. The airlines hold all the cards and make claiming your refund nigh on impossible. With all the narrow eyed, rat like cunning of a ...