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  • Vulnerable travellers have a new patron saint

    Under EC regulations, we are all entitled to refunds for cancelled and delayed flights. But there's a catch, of course. The airlines hold all the cards and make claiming your refund nigh on impossible. With all the narrow eyed, rat like cunning of a ... 

  • Are resellers reluctant to sell managed print services?

    How come resellers are taking so long to switch on to the benefits of managed print services and to sell them to their customers? I ask because Oki has just appointedGavin Castelyn, previously at Konica, to drivedemand for managed print services. Th... 

  • MSN Money's survey of most annoying things omits corporate use of social media

    MSN Moneyhas produced a list of the13 most-hated little rip-offs: These include, being charged extra for not paying by direct debit, premium rate phone numbers and cinema food and drink prices. Simon Ward, Senior Editor of MSN Money, commented: "... 

  • Learn to read the clouds

    One of the chief criticisms of cloud computing and virtualisation is that it all sounds so anonymous and impersonal. Worse still, the vendors all seem to be equally bland. How do you choose a vendor when they're all 'best of breed'. They ca... 

  • In Cyberspace no-one can hear you scream - but trademark lawyers can still track you down

    Denise McFarland a specialist trade mark and intellectual property barrister at Three New Square , recently appeared in court for Yell, the owner of leading UK directory the Yellow Pages, in a case which gave a stark warning that the internet is no... 

  • Could cloud computing save the NHS a fortune?

    Cloud computing could save the NHS a fortune The NHS wants to save £20 billion by 2013. In a bid to achieve this, it has given the NHS a 'QIPP challenge' (which stands for quality, innovation, productivity and prevention. Or, in other w... 

  • Caan he do it for Symantec resellers? Yes he can!

    So Symantec resellers focused on selling to small businesses are being given the chanceto win a mentoring session with entrepreneur and former Dragons' Den star James Caan. Personally, I'm all for it. With his track record, you have to be interested ... 

  • How to teach your resellers and customers without boring them

    Quizaniac is an online quiz you can play on your mobile, for cash prizes, where you can bet on yourself. Click here to understand how a multiplayer real time trivia game comes with a betting twist. 

  • Are hacks being lured into a seedy world of dishonesty?

    Britain's coding elite are being attracted to the dark side, warnsIdappcom Claims by top security boffin Brian Krebs, that unworldly code writers are being lured into a life of crime by carefully-worded job adverts, have been backed by Idappcom,... 

  • Apple devices helped to make the Mac the digital hub, now it wants to put the hub in the cloud

    Am I the only one who thinks there's something ironic in the pronouncement by Steve Jobs at Apple's WWDC that the PC and Mac are being demoted from "digital hub" to "device"? Speaking for myself, I can say that my computer was ne...