Sales and Customer Management Page 16 - MicroscopeUK

Sales and Customer Management

Email Alerts

Register now to receive Microscope.co.uk-related news, tips and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.
  • Was Barclays OneSmallStep campaign the biggest digital marketing flop ever?

    If any technology start up was disappointed by their treatment of Barclays, don't take it personally. They obviously don't seem to understand technology SMEs at all. You can't avoid the Barclays Bank adverts at the moment. You know the ones. Co... 

  • Even in the cloud, there's nothing new in alliances

    There's a lot of confusion around cloud computing. What is it exactly? Who is it for? What can it do? Hardly surprising then that groups are springing up that claim to help people understand the concept, see beyond the hype and get an idea of what it... 

  • Already frazzled by tough IT market conditions? There's an app or two for that.

    Smart phones are the ideal accessory for a drink fuelled night of maudlin lyrical reflection after a tough trading week. Or, if you're like my friend who worked in sales for Cisco, at the start of the week. Sometimes, a song gets stuck in your h... 

  • Keep the communication channels open to retain customers

    A recent survey by Pitney Bowes has suggested resellers should communicate more with their customers if they want to keep them. It found that lack of communication was one of the major reasons for suppliers getting sacked by customers. That's not... 

  • Hardware sales distract attention from Oracle's software

    Oracle has taken an interesting stance with its decision to walk away from loss-making hardware deals. Explaining why the company's hardware revenues were 6% down in the fourth quarter, president and CFO Safra Catz said it had decided to avoid unpro... 

  • Channel 4 invites technology experts to pitch for business

    Channel 4 is looking new ideas for using technology to save electricity, for a new programme being made in association with E.ON. They want you to go to their websiteand submit your product ideas/surrender your business secrets (depending on whether ... 

  • Vulnerable travellers have a new patron saint

    Under EC regulations, we are all entitled to refunds for cancelled and delayed flights. But there's a catch, of course. The airlines hold all the cards and make claiming your refund nigh on impossible. With all the narrow eyed, rat like cunning of a ... 

  • Are resellers reluctant to sell managed print services?

    How come resellers are taking so long to switch on to the benefits of managed print services and to sell them to their customers? I ask because Oki has just appointedGavin Castelyn, previously at Konica, to drivedemand for managed print services. Th... 

  • MSN Money's survey of most annoying things omits corporate use of social media

    MSN Moneyhas produced a list of the13 most-hated little rip-offs: These include, being charged extra for not paying by direct debit, premium rate phone numbers and cinema food and drink prices. Simon Ward, Senior Editor of MSN Money, commented: "... 

  • Learn to read the clouds

    One of the chief criticisms of cloud computing and virtualisation is that it all sounds so anonymous and impersonal. Worse still, the vendors all seem to be equally bland. How do you choose a vendor when they're all 'best of breed'. They ca...