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  • What is the right services model for the channel?

    Should services be sold on behalf of vendors or independently? That's a question that has exercised the minds of quite a few channel partners in recent times. A number of businesses will have already made the required investment to build up their... 

  • Diary: Time to call last orders on the zanily named ad agency

    Here's the Office Oddball, the official mascot/character of a new socialising network for city types. The advert was created by Bloodybigspider, the ad agency that CitySocialising hired to promote the site, using money from its £1 million fundi... 

  • How Social Media Can Help Small Businesses

    News reaches us of a successful sting that took full advantage of the thousands of wannabe party gate crashers who trawl Facebook and Viadeolooking for houses they can wreck. One agency managed to channel all their combined agency (not to mention the... 

  • How journalism works - smart pens, stupid writer

    Here's the Echo Smart Pen, an ingenious device that records every conversation. If only I had one of these earlier, it would have saved me several court cases. "Dear Sir, I wish to complain about your recent article, where you have seriously mis... 

  • How to choose a technology PR company

    PR people always look good. But willthey do the business? Technology companies are always moaning about the PR agencies. They think that every time Nigel from accounts goes on a cycling holiday, the story should be on the front page of the Financial ... 

  • CRM is about more than customer stalking, says dhc's new expert Luke Adams

    This is Luke Adams, the new CRM practice director at dhc, a Microsoft Gold partner that's launching itself into Microsoft Dynamics CRM 201. With a background in computer design, Luke Adams has been in this game for 20 odd years. Dhc is hoping Adams w... 

  • Harbour provides a safe port in storm with Business Recovery Forum

    Here's Jeremy Harbour, a man who can't stop himself getting involved. You want to say to him: Leave it Jeremy, they're just not worth it! Harbour has just launched a new trade association, The Business Recovery Forum (BRF), a not-for-profit associat... 

  • Five minute interview: Mark MacGregor, Connect

    Microscope puts questions to Mark MacGregor, chief executive of SME business continuity provider Connect What is the best/worst advice you have received? "Always support your local football team." The outcome of following that advice has ... 

  • No chance of DPS catching a cold in Qatar

    Here's David Palmer-Stevens, who has headed off to the Middle East DPS, as he's known to his friends, seems to be permanently abroad, in his capacity as SI manager for Panduit. If you phone him for a quote about cleaning up the channel, he's in Vienn... 

  • How do I put the magic back in our relationship? It's all down to the Nuance of speech

    Back by popular request, here's Gina our resident Problem Lady, to answer all your relationship questions Dear Problem Lady: My relationship has gone bad. I'm a reseller working closely with the education sector. Boy, times are tough. Ms Brodie has s...