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  • The balance between in-house and outsourced help

    The expectation that the private sector will employ just shy of 100,000 new people in IT roles over the next four years is one that can be greeted with both smiles and frowns by the channel. On the positive side it shows that the industry is growing... 

  • Money talks in LAR fee changes

    Microsoft's changes to the fee structure of its Enterprise Agreements (EA) appear pretty tough. On the surface, large account resellers (LARs) are losing around two-thirds of their existing fees for sales to clients on its major accounts list. As a c... 

  • Local difficulties could be lost in the cloud

    It appears that resellers are getting concerned about Microsoft's forthcomingOffice 365 cloud product and how they will fit into the company's plans. Understandable, given that everyone in the channel is trying to work out what role they will play in... 

  • Microsoft still searching for an answer

    Microsoft's Q2 results are a bit of a mixed bag. Although Windows sales were $300m lower than expected, sales at its Business Division (Office) were up 24% at $6bn and sales at its Entertainment and Services division were up 55%, mainly on the back o... 

  • Windows 7 tablets leave Microsoft breathless

    Microsoft has launched its latest salvo against Apple's iPad, extolling the virtues of Windows 7-based tablets to enterprise customers, according to some slides from a Microsoft presentation to reseller partners obtained by ZDNet. Some unkind souls ... 

  • Gamma wants to build castles in the air

    Those who fail to learn from history are condemned to repeat it, so the saying goes. So Gamma CEO Bob Falconer has abandoned his catapult and is taking far more sophisticated weapons with him on his next crusade. Gamma Telecom isconducting a castle ... 

  • What is the right services model for the channel?

    Should services be sold on behalf of vendors or independently? That's a question that has exercised the minds of quite a few channel partners in recent times. A number of businesses will have already made the required investment to build up their... 

  • Diary: Time to call last orders on the zanily named ad agency

    Here's the Office Oddball, the official mascot/character of a new socialising network for city types. The advert was created by Bloodybigspider, the ad agency that CitySocialising hired to promote the site, using money from its £1 million fundi... 

  • How Social Media Can Help Small Businesses

    News reaches us of a successful sting that took full advantage of the thousands of wannabe party gate crashers who trawl Facebook and Viadeolooking for houses they can wreck. One agency managed to channel all their combined agency (not to mention the... 

  • How journalism works - smart pens, stupid writer

    Here's the Echo Smart Pen, an ingenious device that records every conversation. If only I had one of these earlier, it would have saved me several court cases. "Dear Sir, I wish to complain about your recent article, where you have seriously mis...