Sales and Customer Management

Email Alerts

Register now to receive Microscope.co.uk-related news, tips and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

  • Ten things vendors get wrong

    With experience of working for a reseller, distributor and vendor, Aidan Simister of NetWrix lists the top ten mistakes made by vendors in channel relationships  Opinion

  • It's not easy to be an SME

    However enthusiastically the government extols the virtues of an economy driven by entrepreneurship and SMEs, the fact remains that it’s not easy being a small company, says Billy MacInnes  Opinion

  • The cloud is all about perception

    Nick Booth comes up with an environmentally sound way to address end-user concerns over cloud computing.  Opinion

  • When rubbish execution spoils brilliant systems

    Nick Booth paid a visit to the Samsung stand at the Olympic Park in London to test-drive the latest mobile wizardry.  Opinion

  • Is cycling the channel's sport?

    It's not often you find yourself cheering 'Come on Node4' but pop along to a cycling race and you find those words forming in your mouth. Last night saw the seventh stage of the Halfords Tour Series, am eleven stage series of races that takes place...  Opinion

  • Column: Thwarting the time thieves

    Thieves are operating in the IT industry, stealing the most precious asset in existence - your time. Many of them work in various forms of marketing. Some public relations companies are known to waste time. It's not their fault, they probably assume ...  Opinion

  • Vendors who live in glass houses shouldn't throw stones

    That Avaya IPO has been rumbling on for a while, hasn't it? First tabled about 12 months ago, the plans were made official last June and it was thought, for a few minutes back in February, that it might happen in April. Well, it didn't, but thereis a...  Opinion

  • The midmarket cliche

    As EMC took the wraps off its cloud infrastructure product range it's calling Vspex, it was interesting to see just where the vendor is pitching the product. The answer is of course squarely at the midmarket, a big opportunity for the vendor, which ...  Opinion

  • Column: Survival skills the key in a managed services world

    I found little to argue about with the story in MicroScope suggesting that resellers should consider making the shift to managed services in the face of declining hardware sales and fierce competition, writes Billy MacInnes. The exhortation for resel...  Opinion

  • Column: Being Frank about the lack of support

    It's lunchtime and the phone rings. I take a cursory glance at the caller ID as I lift up the handset. It starts with the numbers 0099 and is followed by a load more that I don't register before I press the answer button. The line is bad. "Hello...  Opinion

Back to top