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  • In-depth: Technology to pitch in 2012

    by Billy MacInnes Last month, Gartner published its technology and trend predictions for the next few years and among the dominant trends were a greater move towards cloud computing and increasing consumerisation of IT. MicroScope asked a number of p... 

  • In-depth: Selling services for social success

    Nobody can now dispute that social networking is well-established in the workplace; at Salesforce.com's Cloudforce conference in September, a survey of 150 CEOs revealed 73% said social networks were important to build brands, while 68% believed they... 

  • In-depth: The benefits and pitfalls of social media

    Amro Gebreel outlines how you can make social media tools work for your business- as well as some cautionary tales on how not to do networking The channel is brilliant at networking with phrases like "people buy from people" and "once ... 

  • Compliance costs rising for SMEs

    Keeping on the right side of the law and ticking all the compliance boxes is costing small firms a fortune as they seek out legal advice to ensure they are doing the right things. One group representing small firms the Forum of Private Business (FPB... 

  • In-depth: Steps to effective business in the public sector

    What do government CIOs expect from their suppliers, and what does the channel need to do better when it comes to dealing with key technology buyers? These were some of the questions raised at a recent round-table hosted by networking vendor Netgear,... 

  • In-depth: The value of events

    Bringing customers to your door has to be a very efficient way of turning them into clients. The person who has seen how you operate and met the team is far likelier to give you work. If you've also shown them some new ideas, some business opportunit... 

  • In-depth: The rights and wrongs of packaging

    Legislation has been in force for several years that is intended to restrict the amount of packaging used by companies, writes Elizabeth Hyde. However, many businesses remain unaware that even if they do not produce the original packaging, they may s... 

  • In-depth: Customers still dominated by recessionary mindset

    It has been a busy first half of the year as the industry looked for green shoots, cast its vote in the general election and hoped that the dark days of the recession were behind it. But as the months passed what has appeared is a picture of rewards ... 

  • Analysis: Mid-market turns to managed services

    A consensus is emerging that only 3% of companies that reduced their IT staff during the recession are planning to recruit to fill the shortages. The research is stacking up that firms that shed staff to cut costs are not going to bring them back. ... 

  • In depth: Making social media work for your business

    Social media is transforming rapidly from a method of private communication to a business tool, writes Paul Clapham The media world does not change very often, but when it does the change tends to be major. We are in such a situation now, due to the...