Services
In-depth: Technology to pitch in 2012
Posted: Wed, 21 Dec 2011by Billy MacInnes Last month, Gartner published its technology and trend predictions for the next few years and among the dominant trends were a greater move towards cloud computing and...Read More »
Civica signs SAM pact with FAST Ltd
Posted: Thu, 08 Dec 2011Software asset management (SAM) and IT compliance specialist FAST Ltd has teamed up with IT services house Civica to offer FAST's customers access to additional expertise around licensing and ICT...Read More »
Smartphone challenge a managed services opportunity
Posted: Tue, 15 Nov 2011Resellers offering managed services are going to have to ensure they can cope with supporting a diverse number of mobile devices for the long-term. Speaking at the Kaseya managed services...Read More »
Managed service players looking to cloud future
Posted: Thu, 10 Nov 2011Resellers that have already established a strong business in the managed services market are preparing themselves for further change to their business models as the cloud becomes more widely adopted....Read More »
In-depth: Selling services for social success
Posted: Mon, 07 Nov 2011Nobody can now dispute that social networking is well-established in the workplace; at Salesforce.com's Cloudforce conference in September, a survey of 150 CEOs revealed 73% said social networks were important...Read More »
Stonesoft lifts lid on managed services programme
Posted: Mon, 07 Nov 2011Stonesoft has launched a managed security service provider (MSSP) programme for resellers targeting the SME market and those customers that are looking to outsource their data protection responsibilities. The attraction of...Read More »
Big rise in costs dents Amazon Q3 results
Posted: Wed, 26 Oct 2011Investment in the Kindle Fire and further expansion has dented Amazon's third quarter profits which declined 73% to $63m on an increase in the company's costs of almost 50%.The big...Read More »
Lanway bolsters managed services business
Posted: Mon, 17 Oct 2011Public sector cuts have prompted a change of direction at AV education specialist Lanway over the last year and a half with the reseller moving into the managed services arena...Read More »
UK performance takes shine off Computacenter first half
Posted: Fri, 14 Oct 2011The UK continues to drag down the performance of Computacenter with a poor performance in the professional services business a blot on the channel player's half year numbers.Overall the services...Read More »
New Hammer services business goes beyond storage
Posted: Mon, 10 Oct 2011Specialist storage distie Hammer has spun out its in-house services business into a new company to be called Malleus Ltd. Speaking to MicroScope, former Hammer solutions manager Paul Hickingbotham, who...Read More »
Gartner recommends use of low-cost services
Posted: Mon, 26 Sep 2011Customers are being advised by Gartner to look at using low cost automated mananged services as a way of reducing the strain with users being urged to look at no-frills...Read More »
Managed services can deliver higher reseller valuations
Posted: Wed, 21 Sep 2011Resellers have been encouraged to consider the positive impact on their value being involved with services can have raising the potential to be gained when the 'for sale' signs go...Read More »
Ingram takes wraps off Channel Transformation Alliance
Posted: Mon, 19 Sep 2011Ingram Micro has taken the wraps off an alliance that is tasked with promoting and furthering the spread of cloud computing and managed services in the channel.The Channel Transformation Alliance...Read More »
Consumerisation sparks managed services opportunity
Posted: Thu, 15 Sep 2011The influx of mobile devices into the corporate network environment is crearting a significant requirement for more reselkler delivered managed services to help users cope.Consumerisation of IT, with staff brining...Read More »
Mis-management of applications wastes millions
Posted: Thu, 15 Sep 2011Businesses are failing to exploit their assets because of lack of decent management with the vast majority not bothering to use technology to monitor their operations, writes Linda Endersby.According to...Read More »
Managed services could ease pain of cuts for VARs
Posted: Thu, 08 Sep 2011The budgets around traditional IT spending will remain at risk but those resellers offering managed services are in a better position, according to analysts. With managed services continuing to grow...Read More »
Channel could benefit from NOA call for multi-sourcing
Posted: Tue, 06 Sep 2011The National Outsourcing Association (NOA) is warning that in the wake of the decision by Fujitsu workers to strike customers should be looking into the idea of taking their services...Read More »
Business process outsourcing growth set to continue
Posted: Mon, 22 Aug 2011Business process outsourcing is set to grow by just shy of double digits in Western Europe this year as customers keep the faith with using third-party providers to help them...Read More »
Tinglobal and Vickers set sights on services growth
Posted: Fri, 19 Aug 2011Tinglobal is looking to build its services business and expand its operations as it looks to a fresh fiscal year with venture capital backing and the expertise of channel veteran...Read More »
SAS Group boss reveals tough managed services landscape
Posted: Tue, 16 Aug 2011Managed services providers are facing customer calls for price reductions and more features without rising fees as the impact of the fragile economic conditions dictate customer attitudes towards outsourced support.The...Read More »
Managed services growth delivers the numbers for Kelway
Posted: Wed, 10 Aug 2011Kelway has pointed to the demand for managed services as one of the main contributors to a significant increase in its revenues for its fiscal year.The resellers has announced revenues...Read More »
Amazon international cloud growth dwarfed by American performance
Posted: Wed, 27 Jul 2011Growth at Amazon's web services division internationally is falling further behind the company's performance in the North American market where AWS reported a massive revenue growth rate of 85% for...Read More »
CA partners adapt to deliver cloud-based services
Posted: Tue, 26 Jul 2011Large numbers of CA partners are set to adapt their business models to provide cloud-based services for data protection and managed services for backup and data management - and nearly...Read More »
CA to offer services training for IT grads
Posted: Tue, 26 Jul 2011CA Technologies hopes to give recent computing graduates a leg up in the services-driven IT sector through a new programme called the Associate Services Graduate Programme (ASCP), reports ComputerWeekly.com CA will...Read More »
IBM beats Q2 estimates, raises expectations for full year
Posted: Tue, 19 Jul 2011IBM's mainframe revenue jumped 61% as it posted better than expected results for its second quarter with revenue up 12% to $26.7bn and an 8% increase in net income to...Read More »
Akamai extends channel with NetAlliance partner programme
Posted: Mon, 18 Jul 2011Cloud optimisation services specialist Akamai Technologies has announced plans to expand its channel with a partner programme designed to help global IT solution providers integrate the company's services into their...Read More »
Ignoring customers will cost resellers
Posted: Wed, 29 Jun 2011Those resellers that ignore customers and fail to update them on progress of IT projects and deployments face losing business. Lack of communication turned out to be one of the...Read More »
Network overhaul needed to boost remote working capabilities
Posted: Fri, 24 Jun 2011Managed services provider Calyx has responded to this week's annual CBI and Harvey Nash employment trends survey, which talked up the growing importance of flexible working to UK businesses. The report said that...Read More »
Sysec plans for security services growth
Posted: Tue, 21 Jun 2011Security specialist Sysec has outlined its ambitions to expand its managed services business after hiring an ex-Computer Associates staffer to run that operation.The reseller has made John Maden professional services...Read More »
