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Managing Your Business

All the latest articles on Laws & Regulations, Supplier Relationships, Managing your Sales Force, Marketing, Credit & Finance, Selling to End Users and the Future of Channel.

Laws & Regulations

FAST spearheads piracy crackdown

Amid a glut of survets and predictions on the future of software piracy, industry bodies plan to fight the pirates.
SMEs still ignorant of ITIL

Service desk management specialist Numara has unveiled research showing that the business community is still largely unaware of the ITIL best practice framework.
Can the largest robbery in the UK be stopped?

Resellers pay the price for CNP fraud.
Police hunt for fraudulent reseller on the run

Former head of Ravelle Group absconds after £3.25m fraud.
Protect your firm when staff leave

When employees leave, you don't want them to take your company information to a rival business.

Supplier Relationships

Infosecurity Europe: product preview

a look at the new products to be seen at Infosecurity 2008.
Cisco unveils plans to drive server farm programme

Cisco resellers to be rewarded for pushing SONA
Motorola addresses concerns over splits

Motorola tells partners not to worry over imminent break-up
Dell looks to get into bed with John Lewis

Dell in negotiations with high-street brand.
Public sector shuts out small firms

Many small businesses are being shut out of Government contracts because of the cost and complexity of a tendering process which favours larger companies.

Managing Your Sales Force

Changing fortunes in security

Security sales have remained relatively static, but that looks set to change
Second chance for CRM

Advances in software functionality mean now is the time for organisations to look again at the strategic deployment of CRM
Security is the key for remote working

Affordable SSL VPNs increase options for businesses on the move.
Time for CRM to get social

Enterprises are looking to embrace CRM in 2008.
UK skills gap could cost billions

The skills crisis in the industry could cost the UK economy billions if more people cannot be found to fill the gaps.

Marketing

Targeting the gaming community

Today’s gamers are diverse in age and background but they nonetheless present a tightly bundled demographic ripe for reseller marketing campaigns
Security is the key for remote working

Affordable SSL VPNs increase options for businesses on the move.
Magic web's tawdry truth

Site to tag photos uses mass labour
Staggered product launches set to become familiar sight

Influence of the internet is changing concept of launches.
Opportunities at high end

Commoditisation has hit the low end of security but diversity elsewhere will maintain profits.

Credit/Finance

Avaya extends 0% offer

Avaya has introduced a 0% financing offer on its IP-communications products in a move that it hopes will encourage end-users to lease Avaya kit with no interest charges or upfront costs.
Brother launches SME leasing

Brother has unveiled a leasing sales model to revitalise the printer market and tap into the current demand in the SME market for pay-as-you-go economic models.
Late payments threaten SMEs

The increasing problem with late payments threatens to impact smaller businesses
Results roundup shows mixed fortunes

Those studying the IT market will have found reasons to cheer and frown with the latest set of market announcements
This is a squeeze even the profitable will feel

Banks put squeeze on good as well as bad businesses.

Future of the Channel

Calls for more sustainable IT

The channel has a long history of inventing and then widely adopting buzzwords and the latest “sustainability” is tapping into not just questions of efficiency and cost but also the green agenda.
Move to ICT services aids sustainability

A move away from products to services in information and communication technology (ICT) can have a positive effect on sustainable development according to a survey by the Forum for the Future.
A leap in mobile computing

How long before mobile phones become computers?
De-duplication can boost performance

De-duplication relies on an expert understanding of the core technologies.
Delivering power where it matters

The UPS community has struggled in the past to get reseller engagement, but that is changing.

Selling to End Users

Visibility is vital

When the first ISPs started offering services to customers, , their biggest headache was maintaining the large banks of modems used to allow customer access.
Infosecurity Europe: product preview

a look at the new products to be seen at Infosecurity 2008.
Generating an attractive return

While the margins on accounting software can be notoriously low, savvy resellers can cash in on the opportunity to offer add-on services such as e-commerce and CRM.
Opportunities at high end

Commoditisation has hit the low end of security but diversity elsewhere will maintain profits.
OGC adds managed print to procurement framework

Aim to cut printing costs in public sector.

MicroScope ACEs Click here for details of the ACE awards in May and look for the shortlist coming soon.

Microsoft campaign Microsoft is working hard to protect your revenue and stem piracy losses click here for information on its campaign.

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