By Alex Scroxton18 July 2008
The unified communications
(UC) division of Avnet-acquired Horizon is to capitalise on sky-high levels of
interest in UC with the launch of a white-label professional services package,
pitched at resellers of IP telephony solutions from ShoreTel.
According to Horizon UC
director Wayne Gratton, the package has been designed primarily to meet the
needs of dealers who don’t have sufficient in-house skills on ShoreTel
implementations. It also supports resellers during high-demand periods when
their engineers may be deployed elsewhere.
The services package
includes installation, network assessment, project management and various
maintenance options.
”As we don’t have a direct sales ability, our partners can badge our services
confident in the knowledge that we don’t have a hidden agenda,” said Gratton.
ShoreTel vice president of
EMEA sales, Mark Swendsen, added: “We are delighted they are addressing the
need for increased professional services skills in the channel.”
